Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vanessa Lopez

Waco

Summary

Results-focused Stylist dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.

Customer service professional with proven track record in delivering exceptional support and solutions. Strong focus on team collaboration, adaptability, and achieving results. Skilled in conflict resolution, communication, and customer relationship management. Known for reliability and flexibility in meeting changing needs.

Overview

6
6
years of professional experience

Work History

Stylist

Great Clips
02.2024 - Current
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Enhanced client satisfaction by providing personalized styling advice and outfit recommendations.
  • Generated positive word-of-mouth marketing by providing an exceptional customer experience, leading to increased store traffic.
  • Resolved guest complaints about service or style.
  • Delivered exceptional customer service through effective communication and personalized styling consultations.
  • Executed various haircut techniques, ensuring client satisfaction with each appointment.

Stylist

Sport Clips
10.2022 - 02.2024
  • Maintained cleanliness and organization of workstations to promote a safe environment for clients and staff.
  • Assisted in product recommendations, enhancing client experiences and boosting sales of salon products.
  • Adapted quickly to changing styles and trends, providing clients with up-to-date hairstyle options.
  • Collaborated with team members to streamline operations and improve overall salon efficiency.
  • Monitored inventory levels, ensuring timely restocking of supplies to meet client demands effectively.
  • Developed strong relationships with clients, leading to increased repeat business and referrals.
  • Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.

Associate

Walmart
07.2019 - 09.2023
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

Associate of Arts - Business

McLennan Community College
Waco, TX
12-2014

Skills

  • Customer service
  • Product knowledge
  • Multitasking and organization
  • Attention to detail
  • Creative thinking
  • Teamwork and collaboration
  • Excellent communication
  • Store opening and closing
  • Relationship building and management
  • Organization
  • Flexible schedule
  • Advanced communication skills

Timeline

Stylist

Great Clips
02.2024 - Current

Stylist

Sport Clips
10.2022 - 02.2024

Associate

Walmart
07.2019 - 09.2023

Associate of Arts - Business

McLennan Community College

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