Vanessa Lousi
Fremont,CA
Summary
Dependable and service-focused professional with 18+ years of experience providing high-level client support, combined with 7 years of independent sales and customer engagement experience. Strong communicator with proven ability to manage responsibilities, build relationships, and adapt in fast-paced environments. Seeking an opportunity in administrative support, customer service, or healthcare office settings.
Overview
16
16
years of professional experience
Work History
Caregiver /Client Support Specialist
Honor Home Care
05.2016 - 06.2024
- Delivered consistent, high-quality support to clients in daily living and care needs
- Coordinated schedules, appointments, and routines with strong attention to detail
- Communicated with families and healthcare providers to ensure continuity of care
- Maintained accurate documentation and records
- Managed high-pressure situations calmly and effectively
- Built long-term relationships through trust, reliability, and professionalism
Independent Associate Sales & Customer Engagement
Isagenix
06.2014 - 12.2021
- Promoted wellness products and built a base of repeat customers
- Developed relationships through communication, follow-up, and trust-building
- Managed orders, tracked customer needs, and handled inquiries
- Used social media and referrals to grow outreach
- Demonstrated self-motivation, goal-setting, and independent work ethic
- Worked effectively in fast-paced environments.
Client Support Specialist
Care2care
04.2008 - 12.2013
- Provided exceptional support to clients, ensuring timely resolution of inquiries and issues.
- Facilitated communication between clients and internal teams to enhance service delivery.
- Developed training materials to improve onboarding processes for new staff members.
- Implemented feedback mechanisms to gather client insights and drive service improvements.
Education
Associate of Science - Social Sciences Education
Ohlone College
Fremont, CA05.2011
Skills
- Customer Service
- Client Relations
- Scheduling & Coordination
- Communication
- Problem Solving
- Organization
- MultiTasking
- Record Keeping
- Sales Support
- Basic Computer Skills (microsoft Office, Google Workspace)
Timeline
Caregiver /Client Support Specialist
Honor Home Care
05.2016 - 06.2024
Independent Associate Sales & Customer Engagement
Isagenix
06.2014 - 12.2021
Client Support Specialist
Care2care
04.2008 - 12.2013
Associate of Science - Social Sciences Education
Ohlone College