Vanessa Maciel
McChord AFB,
Summary
Dynamic manager with over four years of experience in team leadership and training. Proven ability to streamline operations and enhance customer satisfaction through effective communication and organizational skills. Committed to fostering a collaborative work environment.
Overview
19
19
years of professional experience
1
1
Certification
Work History
M.I.T
McDonald's Restaurant
5102 Solberg Dr. SW
12.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Loss Prevention Agent
Trader Joes Warehouse
3707 Hogum Bay Rd NE
12.2024 - 12.2025
- Monitored security systems to identify potential theft or suspicious activity.
- Conducted routine audits of inventory and stock levels to prevent loss.
- Collaborated with team members to develop effective loss prevention strategies.
- Trained new staff on loss prevention protocols and safety procedures.
- Investigated incidents of theft, documenting findings for management review.
- Analyzed trends in theft and provided recommendations for enhanced security measures.
- Assisted law enforcement in investigations, providing essential information that led to arrests and convictions related to retail theft incidents.
- Increased employee awareness of theft prevention measures through comprehensive training sessions and workshops.
- Conducted exit interviews with apprehended shoplifters to gather intelligence on theft techniques and patterns, informing future prevention efforts.
- Reviewed CCTV footage regularly, identifying suspicious behavior patterns for further investigation or action.
- Provided loss control reporting for prospects and clients.
Manager
Pizza Hut
Yucca Valley, CA (Gone Since Then)
01.2011 - 08.2016
- Led daily operations to ensure high-quality food preparation and customer service.
- Streamlined inventory management processes, reducing waste and optimizing supply chain efficiency.
- Mentored and trained staff on company policies, enhancing team performance and compliance.
- Implemented promotional strategies that increased customer engagement and sales growth.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Controlled costs to keep business operating within budget and increase profits.
- Cross-trained existing employees to maximize team agility and performance.
- Placed all inventory orders.
- Created Weekly Schedule.
- Worked With All Vendors.
Crew/Manager
McDonald's Restaurant
3508 E. Thousand Oaks Blvd
06.2007 - 01.2011
- Supervised daily operations to ensure quality service and customer satisfaction.
- Trained and mentored crew members on operational procedures and customer service standards.
- Implemented inventory control measures to reduce waste and optimize stock levels.
- Coordinated shift schedules to maintain adequate staffing during peak hours.
- Monitored food safety compliance, ensuring adherence to health regulations.
- Evaluated and adjusted team priorities in response to changing business needs, ensuring all essential tasks were completed promptly and efficiently.
- Conducted regular performance reviews, providing constructive feedback to promote continuous improvement of skills and competencies among the crew members.
Education
Medical Assistant - Medical
Charter College
Oxnard, CA09-2011
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Multitasking
- Excellent communication
- Decision-making
- Verbal communication
Certification
CPR
Languages
Spanish
Professional Working
English
Full Professional
Timeline
M.I.T
McDonald's Restaurant
12.2025 - Current
Loss Prevention Agent
Trader Joes Warehouse
12.2024 - 12.2025
Manager
Pizza Hut
01.2011 - 08.2016
Crew/Manager
McDonald's Restaurant
06.2007 - 01.2011
Medical Assistant - Medical
Charter College