Front Desk Receptionist
City of Hialeah Planning and Zoning Dept.
09.2019 - 03.2020
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Organized and maintained files and records to ensure up-to-date documentation.