Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Vanessa Marquet

Norwalk,CA

Summary

A Hard working individual with extensive knowledge and skills in customer service and satisfaction. Able to take initiative and work alone and/or as part of a team. Utilize first-class leadership, reliable, create a fun and outgoing personality, able to work under pressure in a positive attitude and dedicated to maintaining a high quality standard in my work. Fluent in Korean and proficient in French.

Overview

16
16
years of professional experience

Work History

Beauty Consultant

Bloomingdale's
05.2023 - Current
  • Used in-store system to locate inventory and place special orders for customers.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Delivered exceptional customer service, addressing client concerns and providing solutions to meet their unique needs.
  • Handled returns or exchanges courteously while adhering to company policies.

Licensed Makeup Artist/Hair Stylist

Jackie Su Makeup and Hair Artistry
05.2016 - Current
  • Extensive knowledge of Makeup and Hair Skills, as well as keeping up with new trends
  • Selected as Lead Artist by booking brides through trials and held sole responsibility for both bride and bridal party on the day of
  • Determine bride's need and quickly able to handle last minute requests
  • Consistently arrived earlier than the expected time to build trust with clients and to create a relaxed environment
  • Manage a team of assistants to make sure all work is done and taking over if assistants were not able to.

Server/Runner/Cocktail Waitress

Sushi Roku
03.2019 - 10.2019
  • Handled customer complaints in a professional manner and find ways to solve the problem
  • Knowledge of POS system to ring up customer orders and handle customers bill
  • Responsible for closing and/or opening the restaurant by making sure everything is re-stocked and cleaned
  • Fun and outgoing personality to make customers feel welcomed and relaxed.

Bartender/Server

Woodley Lakes Golf Course
10.2014 - 11.2015
  • Handled customer complaints in a courteous and professional manner
  • Knowledge of POS system to ring up customers and take orders
  • Responsible for closing and opening the restaurant by making sure everything is re-stocked and cleaned
  • Performed dual duties at the bar and serving customers on the floor when short staffed.

Front Desk Representative

24 Hour Fitness
08.2008 - 02.2010
  • Greeting customers inside and checking them in at the front
  • Answered phone calls and addressed customer inquiries; as well as referring calls to managers for membership inquiries
  • Knowledge of gym facility and making sure everything is clean and taken care of
  • Handling customer complaints and finding a resolution to make sure customers are happy
  • Working in a fast paced environment, handling multiple clients at once.

Education

Cosmetologist License -

Tammy Beauty Academy
07.2013

Make-up Diploma -

Cinema Makeup School
12.2008

High School Diploma -

Los Altos High School
Hacienda Heights, CA
06.2007

Skills

  • Products knowledge
  • Cosmetics Industry Awareness
  • Client Relationship Building
  • Product and Service Sales

Languages

English
Native or Bilingual
Korean
Professional Working
French
Limited Working

Timeline

Beauty Consultant

Bloomingdale's
05.2023 - Current

Server/Runner/Cocktail Waitress

Sushi Roku
03.2019 - 10.2019

Licensed Makeup Artist/Hair Stylist

Jackie Su Makeup and Hair Artistry
05.2016 - Current

Bartender/Server

Woodley Lakes Golf Course
10.2014 - 11.2015

Front Desk Representative

24 Hour Fitness
08.2008 - 02.2010

Cosmetologist License -

Tammy Beauty Academy

Make-up Diploma -

Cinema Makeup School

High School Diploma -

Los Altos High School

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Vanessa Marquet