Emma Borsella
Shawnee,KS
Summary
Experienced Beauty Consultant with 1½+ years of experience providing customers with expert advice on skincare, makeup, and hair care products. Possesses extensive knowledge of current beauty trends and products. Skilled in working with clients to develop customized beauty regimens tailored to their individual needs.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Beauty Consultant
Target
09.2022 - 01.2024
- Experience offering personalized skincare advice and product recommendations to enhance customers' beauty routines.
- Proven track record of achieving and exceeding sales targets in a fast-paced beauty retail environment.
- Skilled in building strong customer relationships through excellent communication and exceptional service.
- Enhanced customer satisfaction by providing personalized beauty consultations and recommending appropriate products.
- Collaborated with team members to achieve monthly sales targets and maintain a positive store environment.
- Delivered exceptional customer service, addressing client concerns and providing solutions to meet their unique needs.
- Fostered long-term relationships with clients by offering tailored advice, ensuring repeat business and loyalty.
- Increased sales revenue through effective product demonstrations and persuasive communication skills.
- Conducted skincare consultations, boosting customer confidence in their appearance.
- Maintained inventory levels by conducting regular stock checks and placing orders as needed, ensuring optimal product availability.
- Contributed to visual merchandising efforts by creating attractive displays that showcased featured products effectively.
- Participated in ongoing training sessions to enhance product knowledge and stay current on industry best practices.
- Improved overall store cleanliness by maintaining an organized workspace throughout daily operations.
- Worked closely with fellow consultants during peak hours to ensure all customers received prompt attention and assistance.
- Identified client needs and recommended products based on preferences and requirements.
- Maintained counter and display areas for cleanliness and organization. Provided personalized skincare recommendations to specifically target top concerns.
- Analyzed customer skin to assess conditions and skin type and suggest products and treatments.
- Demonstrated cosmetic application best practices to achieve desired styles.
- Stocked merchandise, clearly labeled items, and arranged according to size or color.
- Able to increase sales by 15% in one month.
Crew Member
Hawaiian Bros Island Grill
06.2022 - 09.2022
- Efficiently worked as a crew member in a fast-paced restaurant, providing excellent customer service.
- Demonstrated strong teamwork and communication skills while completing various tasks.
- Thrived in a high-pressure environment, handling multiple orders and ensuring accuracy and timeliness.
- Successfully maintained cleanliness and organization, contributing to a positive and welcoming atmosphere.
- Strong communication skills, and ability to collaborate and contribute to group discussions.
- Adaptability and flexibility to handle changing tasks and priorities within a team environment.
- Proficient in cash handling and processing transactions accurately and efficiently.
- Experienced in operating cash registers and POS systems.
- Able to put 300 orders in under two hours.
Education
High school diploma -
Shawnee Mission Northwest High School
Shawnee, KS04.2022
Skills
- Product Demonstrations
- Marketing
- Goal Setting and Tracking
- Beauty Techniques
- Products Knowledge
- Display Arrangements
- Skin Analysis
- Fragrance selection
- Acne treatment knowledge
- Hygiene and cleanliness
- Beauty trends understanding
- Skincare consultation
Certification
CPR Certification
Assessments
- Verbal communication, Proficient, 05/01/22, Speaking clearly, correctly, and concisely
- Filing & organization, Proficient, 05/01/22, Arranging and managing information or materials using a set of rules
Timeline
Beauty Consultant
Target
09.2022 - 01.2024
Crew Member
Hawaiian Bros Island Grill
06.2022 - 09.2022
High school diploma -
Shawnee Mission Northwest High School