Vanessa Marr
Monroe,NC
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
19
19
years of professional experience
Work History
Owner/Event Coordinator
Vanric Games
06.2023 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Established foundational processes for business operations.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Evaluated suppliers to maintain cost controls and improve operations.
Decorator
Food Lion
10.2022 - Current
- Kept work area safe and sanitized by washing utensils, tools, and countertops.
- Managed material inventory and ordered new materials when needed.
- Verified accuracy of orders while meeting strict deadlines on producing completed products.
- Packaged and priced each product according to company pricing procedures.
- Trained and supervised part-time cake decorators to apply proper decorating techniques in creating edible icing, flowers and figurines.
Baker
Panera Bread
10.2017 - 10.2022
- Produced consistently high-quality baked goods for customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Trained and supervised new employees on bakery operations and procedures.
Fresh Foods Manager
HARRIS TEETER
03.2010 - 10.2017
- Coached and mentored staff to provide exceptional customer service
- Enhanced communication between patrons and team members to cultivate upbeat, team-oriented culture.
- Engaged customers and provided very high level of service and support, helping find desired products and items.
- Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
Internship - Radio Station Manager
KAPLAN RADIO
01.2016 - 03.2016
- Coached and mentored a team of eight staff members, offering constructive feedback and fostering long-term career growth
- Updated weekly and monthly program schedule by establishing program availability and determining best time to air.
- Demonstrated sound editorial judgment and maintained organizational effectiveness.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
Bakery Clerk
FRY'S/FRED MEYER
04.2005 - 02.2009
- Achieved an 8% reduction in waste and spoilage over a four-month period
- Listened to customer needs and desires to identify and recommend optimal products.
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
- Provided superior customer service to promote guest satisfaction, brand loyalty, and consistent revenue.
Education
Bachelor of Science in Business Administration - Business Administration
KAPLAN UNIVERSITY
Davenport, IA03.2016
Skills
- Budget Administration
- Administrative Oversight
- Labor Relations
- Team Oversight
- Business Management
- Financial Planning
- Marketing
- Verbal and Written Communication
- Business Launch
Timeline
Owner/Event Coordinator
Vanric Games
06.2023 - Current
Decorator
Food Lion
10.2022 - Current
Baker
Panera Bread
10.2017 - 10.2022
Internship - Radio Station Manager
KAPLAN RADIO
01.2016 - 03.2016
Fresh Foods Manager
HARRIS TEETER
03.2010 - 10.2017
Bakery Clerk
FRY'S/FRED MEYER
04.2005 - 02.2009
Bachelor of Science in Business Administration - Business Administration
KAPLAN UNIVERSITY
References Available
Upon request
References Available
True
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