Vanessa Martin
HICKSVILLE,OH
Summary
Reliable and organized professional with experience in customer service, administrative support, and educational environments. Proven ability to work effectively with teams, support daily operations, and maintain a positive, professional attitude. Experienced in training staff, assisting students and instructors, and managing clerical tasks with attention to detail. Strong communication skills and a solid work ethic.
Overview
7
7
years of professional experience
Work History
Office Clerk/Supply Chain Support
Parker Hannifin
08.2022 - 12.2025
- Used Excel when organizing and counting inventory
- Skilled at working independently and collaboratively in a team environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Filed, organized, and maintained physical and digital records
Student Worker
Northwest State Success Center
02.2024 - 05.2025
- Emailing/answering phone calls from students and instructors for testing appointments/tutoring services
- Assisted students in navigating academic resources and support services.
- Facilitated communication between students and academic advisors for effective problem resolution.
- Supervised testing sessions to ensure proper procedures and delivered completed exams back to instructors
Teacher Aid
OSU Child Care Program
01.2022 - 05.2022
- Learned how to properly handle and care for children from ages 6 months - 4 years
- Helped provide breakfast, snack and lunch to children and used proper cleaning procedures by wiping down desks and toys
- Assisted lead teachers in implementing daily lesson plans and educational activities.
- Developed and led small group activities to enhance social interactions among students.
Crew Trainer
McDonald's
06.2019 - 12.2021
- Trained other employees in customer service, food safety and performance requirements
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance
- Trained new crew members on operational procedures and customer service standards
- Monitored inventory levels, ensuring timely replenishment of supplies
Education
High School Diploma -
Hicksville High School
Hicksville, OH05.2021
Associate of Applied Science - Human Services
Northwest State Community College
Archbold, OH05-2025
Skills
- Teamwork facilitation
- Effective communication
- Building strong professional connections
- Engaged listening
- Problem-solving
- Friendly and professional
- Positive attitude
- Customer service
- Team leadership
- Data management
Timeline
Student Worker
Northwest State Success Center
02.2024 - 05.2025
Office Clerk/Supply Chain Support
Parker Hannifin
08.2022 - 12.2025
Teacher Aid
OSU Child Care Program
01.2022 - 05.2022
Crew Trainer
McDonald's
06.2019 - 12.2021
High School Diploma -
Hicksville High School
Associate of Applied Science - Human Services
Northwest State Community College