Vanessa Martinez

As a morning server at the Hilton Garden Inn Hotel, I served food and beverages promptly with focused attention to customer needs. I cultivated warm relationships with regular customers. I also worked with the POS system to place orders, manage bills, and handle complimentary items. I maintained clean and organized dining areas to uphold restaurant hygiene standards. lastly, I utilized communication practices with kitchen staff to deliver customer meals in a timely manner.

As a coach at Impact Dynamic Training, I worked with individuals and teams to help them achieve their goals and maximize their potential. I provided guidance, motivation, and support to help clients develop the skills and mindset needed to succeed. I conducted training sessions and workshops to teach effective strategies for personal and professional growth. I also Scheduled and organized team practices that were both challenging and enjoyable. Through my coaching, I helped teen girls overcome obstacles, build confidence, and achieve their desired outcomes.

As a beauty Advisor at Ulta Beauty, I communicated effectively with customers and coworkers to ensure an enjoyable shopping experience. I operated a cash register and handled cash/credit transactions accurately, resulting in a balanced till at the end of each shift. I also collaborated diligently with my managers and coworkers to handle customer complaints and disputes in a courteous and timely manner. I performed daily store opening and closing duties, ensuring that all store policies were followed.

As a sandwich maker at Jimmy John's, I greeted guests, promoted specials, and took orders. I executed sandwich artistry duties with a very low occurrence of errors. I also trained team members to prepare sandwiches and other items according to instructions. I kept the workplace clean and organized in line with restaurant policies. Lastly, I upheld high standards of customer service at all times to enhance client loyalty and satisfaction.