Caroline Warren

Focus: speed, accuracy, teamwork, customer-facing skills

• Provided fast and friendly service in a high-volume environment, handling constant customer flow while keeping wait times low
• Managed multiple tasks at once including prepping food, packaging orders, operating POS systems, and keeping work areas clean
• Followed strict food safety and sanitation standards with consistency
• Worked closely with team members to keep production running smooth, communicate low stock items, and maintain daily goals
• Demonstrated reliability by consistently meeting shift expectations and adapting to changing needs during peak hours

Focus: communication, scheduling, professionalism, tech handling, attention to detail

• Assisted members with appointment scheduling, product questions, paperwork, and general customer support in a professional, quiet-office environment
• Entered, updated, and organized member data with a high level of accuracy
• Helped maintain the flow of the clinic by preparing rooms, managing check-ins, and supporting the specialist with daily tasks
• Offered friendly guidance on hearing aid care, basic troubleshooting, and product handling
• Handled sensitive customer information with discretion and followed department privacy requirements
• Strengthened communication skills by working with elderly members and adapting explanations to their comfort level

Focus: time management, efficiency, organization, independent work, physical tasks

• Executed daily merchandising tasks before store opening, including stocking, rotating, and organizing product across multiple departments
• Ensured shelves looked presentable and easy to shop, following company planograms and visual standards
• Worked independently and efficiently to complete time-sensitive tasks with minimal supervision
• Communicated with managers and team leads on inventory needs, damaged product, and workflow updates
• Assisted members on the floor once the warehouse opened, offering quick and helpful service
• Maintained a clean, safe, and organized workspace during all shifts

• Managed all operations digitally, including communication, file delivery, scheduling, marketing, and customer service
• Demonstrated strong organizational skills by keeping detailed digital folders, project trackers, notes, and client histories
• Used multiple software platforms confidently, learning new tools quickly to improve workflow and efficiency
• Created digital content optimized for email, websites, and social media, showing strong online literacy
• Delivered projects under deadlines, communicating progress throughout and keeping clients updated
• Troubleshot technical issues like file formatting, gallery access, and device compatibility
• Maintained a professional, customer-friendly brand through clear communication and consistent follow-up
• Handled multitasking between editing, client inbox management, scheduling, and social media without supervision