VANESSA MERCEDES
Lawrence,USA
Summary
Dedicated professional with proven performance in management, leadership and communication. Detail-oriented in problem-solving and planning. Ready to make an immediate contribution to your organization.
Overview
18
18
years of professional experience
Work History
Clinician
Spectrum Health Systems, Inc. / Essex County Pre-Release Center
07.2024 - 10.2025
- Conducted comprehensive patient assessments to develop effective treatment plans.
- Collaborated with multidisciplinary teams to enhance patient care and outcomes.
- Implemented evidence-based interventions tailored to individual patient needs.
- Mentored junior clinicians, fostering professional development and skill enhancement.
Behavioral Health Technician
New England ABA
10.2018 - 08.2021
- Encouraged patients to develop work skills and to participate in social, recreational and other therapeutic activities that enhanced interpersonal skills and develop social relationships.
- Observed and influenced patients’ behavior by teaching, counseling and befriending.
- Collaborated with and assisted doctors, psychologists and rehabilitation therapists in working with mentally ill, emotionally disturbed and developmentally disabled patients to treat, rehabilitate and return patients to community.
Lead Teacher
Greater Lawrence Community Action Council, Inc. / Head Start
05.2021 - 06.2023
- Reserved hours outside of teaching time for lesson planning and faculty meetings.
- Evaluated student academic growth, recording and preparing progress reports for parents or guardians.
- Met departmental and program deadlines, complying with reporting requirements.
- Presented academic content using various engaging and rigorous instructional strategies.
- Managed student behavioral issues to optimize classroom learning environment.
Case Worker
Psychological Center
10.2012 - 05.2014
- Reviewed results of psychological evaluations and evaluations from community providers to assess client needs.
- Arranged for client transportation to physician and court appointments.
- Built respectful and trusting relationships with clients.
- Followed strict data confidentiality rules to keep client information secure.
- Collaborated with clients to develop relevant and meaningful case plans.
Direct Care Worker
Shore Educational Collaborative
11.2007 - 02.2012
- Participated in case reviews, consulted with team caring for client, to evaluate client’s needs and plan for continuing services.
- Administered bedside and personal care, such as ambulation and personal hygiene assistance.
- Prepared and maintained records of client progress and services performed, reporting changes in client condition to manager and supervisor.
- Completed and submitted clinical documentation in accordance with agency guidelines.
Education
Bachelor Of Arts (B.A.) - Child, Family and Community Studies
Merrimack College
North Andover, MA05.2018
Associate In Arts (A.A.) - Early Childhood Special Education
Northern Essex Community College
Lawrence, MA09.2013
Skills
- Charting and Clinical Documentation
- Continuous Quality Improvement (CQI)
- Site Visits
- Interpersonal Skill Development
- Behavior Observation
LANGUAGES
Spanish
Native
Timeline
Clinician
Spectrum Health Systems, Inc. / Essex County Pre-Release Center
07.2024 - 10.2025
Lead Teacher
Greater Lawrence Community Action Council, Inc. / Head Start
05.2021 - 06.2023
Behavioral Health Technician
New England ABA
10.2018 - 08.2021
Case Worker
Psychological Center
10.2012 - 05.2014
Direct Care Worker
Shore Educational Collaborative
11.2007 - 02.2012
Associate In Arts (A.A.) - Early Childhood Special Education
Northern Essex Community College
Bachelor Of Arts (B.A.) - Child, Family and Community Studies
Merrimack College
Awards & Honors
Amigos Mentoring Program Certificate of Achievement