VANESSA MILLER
Cairo,Georgia
Summary
Professional retail manager prepared to drive store performance and support daily operations. Proven track record in managing inventory, ensuring compliance, and enhancing customer service. Valued for fostering team collaboration and adapting to evolving demands.
Overview
8
8
years of professional experience
Work History
Assistant Store Manager
IGA Grocery Store
Monticello, FL
01.2026 - Current
- Assisted in training new staff on daily operational procedures and customer service standards.
- Monitored inventory levels regularly to facilitate timely product replenishment and minimize stockouts.
- Resolved customer inquiries and complaints promptly, fostering a positive shopping environment.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
Administrative Supervisor
Woodhaven
Cairo, Georgia
02.2021 - 01.2026
- Greeted visitors and escorted them to their destinations.
- Supported department managers by handling day-to-day needs and special projects.
- Utilized Excel daily to compose, prepare, track and edit facility information.
- Audited files to identify missing items or typos.
- Created job orders for our multiple facilities across the country.
- Processed paperwork and created BOLS for drivers picking up loads.
- Coordinated with our distribution centers nationwide to schedule deliveries while working closely with a multitude of carriers and brokers.
METALLURGICAL LAB TECHNICIAN
JTEKT
Cairo, GA
01.2019 - 01.2021
- Reported on non-conformance issues and documented findings in forms to help production staff understand and correct problems.
- Inspected finished goods visually and by learning the use of multiple gauges to support quality goals.
- Offered support to operators and setters by learning basic machine functions to help ensure hourly productions targets were met.
QUALITY CONTROL INSPECTOR
JTEKT
Cairo, GA
01.2018 - 01.2019
- Calibrated controls at beginning of each shift to maintain precision of results.
- Addressed concerns quickly to avoid lasting issues.
- Performed monthly PM's on all furnaces, ran titrations, tested carbon levels, mixed grind burn solutions and performed grind burn test.
- Performed destructive testing on samples of all parts in plant in accordance with customers specifications by making sure quality met and exceeded customer demands.
- Documented all test results and logged daily work in Excel.
Education
GED -
GeorgiaSkills
- Excel
- Customer service and engagement
- Problem-solving
- Customer experience
- Retail operations
- Inventory control
- Staff supervision
- POS systems
- Upselling and cross selling
Interests
Handcrafting clay and resin jewelry
Timeline
Assistant Store Manager
IGA Grocery Store
01.2026 - Current
Administrative Supervisor
Woodhaven
02.2021 - 01.2026
METALLURGICAL LAB TECHNICIAN
JTEKT
01.2019 - 01.2021
QUALITY CONTROL INSPECTOR
JTEKT
01.2018 - 01.2019