Vanessa Moore
Tobyhanna,PA
Summary
Hardworking professional bringing detail-oriented approach to food preparation and handling. Reliable individual possessing excellent communication and problem-solving strengths.
Overview
3
3
years of professional experience
Work History
Public Area Attendant
Great Wolf Lodge Resort
Scotrun, Pennsylvania
10.2023 - Current
- Maintained cleanliness of public areas, such as lobbies, restrooms, and elevators.
- Checked and replenished amenities in guest rooms and common areas.
- Inspected furniture for damage or wear and tear.
- Vacuumed carpets in public areas to remove dirt and debris.
- Cleaned windows, glass partitions, and mirrors using appropriate cleaning materials.
- Dusted furniture, walls, machines, and equipment in assigned area.
- Swept floors in public areas with a broom or vacuum cleaner.
- Removed trash from waste receptacles on a regular basis.
- Sanitized surfaces throughout the hotel with disinfectant spray or wipes.
- Replenished linens, towels, toiletries in guest rooms daily.
Co-Owner and Chef
Natural Vibes Caribbean cuisine
Stroudsburg, Pennsylvania
03.2023 - 10.2024
- Developed strategies for increasing customer loyalty and satisfaction.
- Analyzed financial reports to identify areas of improvement in operations.
- Established policies and procedures to ensure compliance with local, state, and federal regulations.
- Managed day-to-day business operations including staffing, inventory management, budgeting, accounting, and payroll processing.
- Recruited, trained, evaluated, and supervised staff members across multiple departments.
- Provided leadership and guidance to employees while fostering a collaborative environment.
- Resolved any customer complaints or issues quickly in order to maintain positive relationships.
- Monitored expenses closely to stay within allocated budgets for each project and initiative.
- Planned menus, ordered supplies and managed kitchen staff.
- Ensured compliance with all health, safety and hygiene regulations within the kitchen area.
- Maintained a clean work environment by adhering to sanitation policies and procedures.
- Stored foods correctly using correct storage containers and labelling systems.
- Experimented with various ingredients and cooking techniques to develop new and flavorful dishes for customers.
- Established controls to alleviate supply and food waste.
Cook
Great Wolf Lodge Resort
Scotrun, Pennsylvania
10.2021 - 05.2022
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Tasted all prepared dishes in order to check flavorings, texture and presentation prior to serving them to customers.
Education
The Everyday Gourmet Cooking
The Culinary Institution of America
Online02-2015
Sales And Marketing Education
School of Business And Computer Science
Trinidad And Tobago10-2005
Some College (No Degree) - Computer Applications
University of The West Indies
Trinidad And TobagoSkills
Communication
Leadership
Organization
- Food handling
- Sanitation
- Cutting and slicing techniques
- Food Handler Certification
Timeline
Public Area Attendant
Great Wolf Lodge Resort
10.2023 - Current
Co-Owner and Chef
Natural Vibes Caribbean cuisine
03.2023 - 10.2024
Cook
Great Wolf Lodge Resort
10.2021 - 05.2022
The Everyday Gourmet Cooking
The Culinary Institution of America
Sales And Marketing Education
School of Business And Computer Science
Some College (No Degree) - Computer Applications
University of The West Indies