VANESSA MUNOZ
Modesto,USA
Summary
Highly organized and conscientious, bringing strong clinical and administrative skills to manage patient care efficiently. Proficient in performing vital signs, administering injections, and assisting with medical procedures, while ensuring meticulous record-keeping and patient confidentiality. Demonstrates solid work ethic with focus on accuracy and timely completion of tasks. Brings valuable knowledge and skills to role of Medical Assistant.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Advocate
Tenet/ Emmanuel Medical Center
Modesto, USA
07.2024 - 02.2025
- Facilitated communication between patients and healthcare providers to ensure positive outcomes
- Utilized excellent interpersonal skills to build trusting relationships with patients and families
- Ensured compliance with HIPAA regulations when handling sensitive information related to patient records
- Demonstrated strong organizational skills, including maintaining accurate records, scheduling appointments, and managing client files
- Provided emotional support and guidance during difficult times through active listening techniques
- Maintained up-to-date knowledge of best practices in patient advocacy by attending conferences, seminars, workshops
- Analyzed clinical data from multiple sources to identify potential areas of improvement within the healthcare system
- Conducted follow-up interviews with clients after they have received treatment or been discharged from a hospital setting
- Conducted research into available resources such as financial assistance programs or alternative treatments
- Represented clients' interests before government agencies or private organizations when necessary
- Coordinated meetings between physicians, lawyers, social workers and other professionals involved in a case
- Developed strategies for resolving disputes between patients and healthcare providers regarding medical bills or treatments
- Identified preauthorization or referral requirements and corresponding processes to drive compliance
- Prioritized assignments and work within standardized policies and procedures to achieve objectives and meet deadlines
- Developed comprehensive knowledge of the healthcare system, insurance plans, and legal regulations related to patient rights
- Advocates for policy changes at local, state, and federal levels that will improve access to quality health care services for all individuals
Family Services Specialist II
Stanislaus County Community Services Eligibility Agency
Modesto, USA
06.2023 - 06.2024
- Determined eligibility based on income and internal resources available
- Used Cal-Saws and Covered California to determine what customers were eligible for based on household size and income
- Educated families about available support programs that could benefit their situation
- Participated in professional trainings related to trauma-informed practice or other relevant topics
- Provided crisis intervention services to families in need of assistance
- Created lesson plans focused on teaching life skills such as budgeting, cooking, job readiness
- Collaborated with other social service agencies to coordinate services for clients
- Developed strategies to reduce stress within households while promoting healthy communication among family members
Data clerk, patient scheduler, Medical Assistant
Stanislaus County Health Services Agency
Modesto, USA
08.2022 - 06.2023
- Collected data for all clinics database based on preventative care call schedule
- Scheduled patients appointments for preventative care
- Assisted in creating flyers for preventative care, including and encouraging patients to get their eye exam, mammogram, etc
- Follow up calls for patient who missed appointments filled in preventative care gaps for all clinics
- Generated forms reminded patients of appointments, mailing it out to their home address
- Observed vital signs such as temperature, pulse rate, respiration rate, blood pressure readings, height and weight measurements
- Accurately and reported any abnormalities to the supervising physician
- Documented medical data in patient charts, facilitating accurate records
- Prepared examination rooms for incoming patients by stocking necessary materials and ensuring cleanliness of the room prior to patient arrival
- Cleaned treatment rooms and medical instruments, complying with infection control standards
- Administered injections per physician orders while adhering to safety guidelines set forth by the facility's policy manual
- Compiled patient histories by interviewing them regarding their medical history, family history, current medications or treatments they are undergoing
- Stocked supplies and instruments for examination rooms
- Scheduled appointments and maintained patient records
- Triaged patients and performed vital checks for patient flow facilitation
- Performed laboratory tests such as urinalysis and blood tests under the supervision of a physician
- Worked interdependently with other professionals to provide quality health care to patients
Medical Assistant
Concentra
Modesto, USA
03.2020 - 08.2022
- Prepared exam rooms for patients
- Stocked items for patient care rooms
- Assisted doctors with wound care, vitals, injections and updated patient information
- Called patient to remind of appointments and verified eligibility
- Observed vital signs such as temperature, pulse rate, respiration rate, blood pressure readings, height and weight measurements
- Accurately and reported any abnormalities to the supervising physician
- Prepared examination rooms for incoming patients by stocking necessary materials and ensuring cleanliness of the room prior to patient arrival
- Cleaned treatment rooms and medical instruments, complying with infection control standards
- Compiled patient histories by interviewing them regarding their medical history, family history, current medications or treatments they are undergoing
- Organized charts before each patient visit in order to ensure that all relevant information is available during the exam
- Demonstrated proficiency in performing administrative duties such as data entry, answering phones, ordering supplies, and managing patient records
- Performed patient intake and assisted in patient care procedures
- Assisted in medical record keeping and filing, including patient registration and scheduling appointments
- Performed laboratory tests such as urinalysis and blood tests under the supervision of a physician
- Assisted physicians and nursing personnel with injections, phlebotomy, and other patient care procedures
- Worked interdependently with other professionals to provide quality health care to patients
- Recorded patients' medical history, vital statistics, and information such as test results in medical records
- Prepared treatment rooms for patient examinations, kept rooms neat, and clean
- Cleaned and sterilized instruments and disposed of contaminated supplies
- Showed patients to examination rooms and prepared for physician
- Collected blood, tissue and other laboratory specimens, logged specimens, and prepared them for testing
- Greeted and logged in patients arriving at office and clinic
- Kept financial records and performed other bookkeeping duties, such as handling credit and collections and mailing monthly statements to patients
- Documented medical data in patient charts, facilitating accurate records
- Administered injections per physician orders while adhering to safety guidelines set forth by the facility's policy manual
- Scheduled appointments and maintained patient records
- Stocked supplies and instruments for examination rooms
- Triaged patients and performed vital checks for patient flow facilitation
- Performed EKG testing under the direction of a cardiologist or other specialist
- Instructed patients on proper medication use and storage techniques based on doctor's orders
- Scheduled appointments for patients
Education
Associate of Science -
Healed college
Salida, California04.2014
High School Diploma -
Castillo high
Modesto, California05.2012
Skills
- 40 WPM
- CPR
- BLS
- Bilingual
Certification
- BLS
- CPR
Timeline
Patient Advocate
Tenet/ Emmanuel Medical Center
07.2024 - 02.2025
Family Services Specialist II
Stanislaus County Community Services Eligibility Agency
06.2023 - 06.2024
Data clerk, patient scheduler, Medical Assistant
Stanislaus County Health Services Agency
08.2022 - 06.2023
Medical Assistant
Concentra
03.2020 - 08.2022
Associate of Science -
Healed college
High School Diploma -
Castillo high