VANESSA NGWA
Colorado Springs,CO
Summary
Certified Scrum Master with 5 years of Agile delivery experience across finance, defense, and retail sectors. Proven ability to lead Agile transformations, coach cross-functional teams, and facilitate Scrum ceremonies to deliver high-value products. Skilled in Jira, Confluence, Agile coaching, backlog grooming, and continuous improvement practices. Passionate about servant leadership and building collaborative, self-organizing teams that consistently meet or exceed delivery goals.
Overview
5
5
years of professional experience
Work History
Scrum Master
North Highland
02.2024 - Current
- Lead Agile delivery for a major retail client; translate high-level business goals into actionable sprints and product roadmaps.
- Facilitate core Agile ceremonies across co-located and distributed teams (planning, standups, demos, retrospectives).
- Support early-stage discovery and intake processes, helping define project scope and backlog items with stakeholders.
- Partner with product owners to refine and prioritize backlogs, ensuring team focus and customer alignment.
- Drive Agile adoption and coach team members to continuously improve delivery performance and collaboration.
Agile Scrum Master
Vanguard
08.2021 - 02.2024
- Facilitated all Scrum events and coached two development teams on Agile best practices and team self-management.
- Used Jira and Confluence to manage team metrics and delivery visibility (velocity tracking, sprint goals, burndown).
- Fostered team accountability and resolved conflicts by creating a psychologically safe and open work environment.
- Collaborated closely with product owners and stakeholders to align sprint work with organizational priorities.
Scrum Master
Torch Technologies Inc
03.2020 - 07.2021
- Led two Agile teams in a defense environment through full Scrum lifecycle, ensuring alignment with evolving customer needs.
- Introduced Agile KPIs and improvement loops during retrospectives, boosting team efficiency and engagement.
- Championed team collaboration and removed roadblocks to enable consistent sprint delivery.
Education
Bachelor of Science - Computer And Information Sciences
University of Maryland
College Park, MD05.2025
Skills
- Agile Methodologies (Scrum, SAFe, Kanban)
- Jira, Confluence, MS Teams, SharePoint
- Sprint Planning, Daily Standups, Reviews, Retrospectives
- Product Backlog Grooming & Prioritization
- Project Discovery & Intake Facilitation
- Cross-Team Collaboration & Stakeholder Engagement
- Agile Metrics: Velocity, Burndown, Cumulative Flow
- Risk Management & Impediment Resolution
- Coaching & Agile Mindset Development
Timeline
Scrum Master
North Highland
02.2024 - Current
Agile Scrum Master
Vanguard
08.2021 - 02.2024
Scrum Master
Torch Technologies Inc
03.2020 - 07.2021
Bachelor of Science - Computer And Information Sciences
University of Maryland