Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Vanessa Nunez

Chicago,IL

Summary

Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.

Overview

8
8
years of professional experience

Work History

Reception Supervisor/Human Resource Dept.

Instituto del Progreso Latino
09.2022 - Current
  • Developed and implemented new hiring plan that helped other departments fill open positions within 12-month period.
  • Managed dispersed reception team of 10 across 3 office buildings.
  • Provided new and current employees with trainings needed to enhance capabilities through HR Workplace Services platform
  • Proposed new visions and strategies with all department supervisors to create better communication.
  • Managed and maintained all incoming emails from Company’s General Inbox.
  • Created and encouraged smooth and friendly work environment with all teams.
  • Trained and mentored over 10 receptionists, focusing on client relations as well as personal/professional growth.

Financial Service Representative

United Credit Union
11.2015 - 09.2022
  • Advised and guided customers purchases, awarded best sales representative in June 2019.
  • Maintained detailed organized filing system.
  • Evaluated potential loan applications and submitted for approval.
  • Mortgage Expert with NMLS #1589936
  • Worked closely with underwriters, loan originators and other stakeholders to address any challenges that arose during the processing phase.
  • Communicated with loan officers, sellers, buyers, and tittle companies to ensure streamlined process.
  • Performed comprehensive customer service task, such as phone inquiries, financial counseling, and new hire training.

Education

Associate of Applied Science, Criminal Justice -

Northwestern College
Bridgeview, IL

Bachelor of Arts in Psychology, Minor in Criminal -

Governor State University
University Park, IL
05.2023

Associate of Applied Science -

Richard J Daley Center
Chicago, IL
05.2018

Skills

  • Bilingual English & Spanish
  • Payroll Administration
  • Full Cycle Recruitment
  • Effective cross functional communicator and collaborator
  • Professional handling of customer inquiries
  • Rapid and Adaptive problem-solving
  • Solutions-oriented mindset
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
  • Employee Relations
  • Familiarity with Google Workspace

Volunteer Experience

Sawyer Elementary School - CPS Local School Council President, 09/2015, Present, Lead meetings for parents, school staff and the community to address educational needs., Approve academic plans and align budgetary resources. (CIWP), Engage in the annual evaluation of the principal’s professional practices., Select or renew principal’s contract, ensuring commitment to promises.

Timeline

Reception Supervisor/Human Resource Dept.

Instituto del Progreso Latino
09.2022 - Current

Financial Service Representative

United Credit Union
11.2015 - 09.2022

Associate of Applied Science, Criminal Justice -

Northwestern College

Bachelor of Arts in Psychology, Minor in Criminal -

Governor State University

Associate of Applied Science -

Richard J Daley Center

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Vanessa Nunez