Open To Work
Vanessa Nunez
The Thirsty Growler
McKinney,TX
16
Years of experience
Work History
Beertender
1 Year 2 Months- Served craft beer, wine, and cocktails while maintaining accurate tabs and point-of-sale transactions.
- Explained beer styles, rotating taps, and flavor profiles to guide guest selections.
- Monitored cleanliness of bar areas, glassware, and service stations throughout shifts.
- Checked identification and enforced alcohol service policies to support responsible guest service.
- Handled cash, card, and tip transactions accurately while balancing drawer totals.
- Resolved guest concerns professionally and maintained welcoming taproom atmosphere.
- Educated patrons on various beer styles, enhancing their appreciation and enjoyment.
- Demonstrated adaptability during high volume periods, maintaining composure under pressure.
- Collaborated with fellow staff members to optimize workflow and service quality.
- Supported marketing efforts by promoting the establishment on social media platforms.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Beertender
5 Years 8 Months- Delivered knowledgeable beer recommendations and guided guests through tap selections
- Verified IDs and upheld responsible alcohol service standards throughout shifts
- Maintained clean bar, glassware, and tap stations to support smooth service
- Processed payments accurately and balanced tabs with attention to detail
- Trained new beertenders on customer service, product knowledge, and closing procedures
- Streamlined opening and closing routines to improve workflow efficiency
- Educated patrons on various beer styles, enhancing their appreciation and enjoyment.
- Engaged customers through product knowledge sharing, sparking interest in new offerings.
- Demonstrated adaptability during high volume periods, maintaining composure under pressure.
- Collaborated with fellow staff members to optimize workflow and service quality.
- Developed rapport with customers, fostering a friendly and loyal clientele base.
- Increased bar revenue with upselling techniques and promotion of special events.
- Promoted responsible alcohol consumption, adhering to local laws and regulations.
- Supported marketing efforts by promoting the establishment on social media platforms.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Pre-K Teacher
5 Years 1 Month- Planned age-appropriate lesson activities aligned with early childhood learning standards.
- Fostered safe, nurturing classroom environment supporting social and emotional development.
- Monitored developmental milestones and documented student progress for parent communication.
- Implemented classroom routines supporting smooth transitions and behavior expectations.
- Prepared instructional materials, learning centers, and hands-on activities for daily lessons.
- Collaborated with families to address student needs and reinforce learning at home.
- Adapted instruction to support diverse learning styles and individual student readiness.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Fostered a love of learning among students by maintaining an energetic teaching style and incorporating creative, interactive elements into lessons.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Participated in ongoing professional learning opportunities to remain current on best practices in early childhood education.
- Monitored students' academic, social, and emotional progress and recorded in individual files.
Education
High School Diploma
Associate of Arts
Skills
Draft beer pouring
Point-of-sale operation
Alcohol service compliance
Drink menu curation
Bar cleanliness
Customer service
Transaction processing
Customer service
Customer engagement
Customer satisfaction
Conflict resolution
Promotional strategies
Social media promotion
Product presentation
Staff collaboration
Onboarding support
Problem-solving
Identification verification
Courteous
Identification verification
Teamwork and collaboration
Problem-solving
Time management
Attention to detail
Problem-solving abilities
Multitasking
Multitasking Abilities
Reliability
Excellent communication
Critical thinking
Certification
- [Area of expertise] License - [Timeframe]
Accomplishments
- Organically increased website visits [Number]% and new visitor hits [Number]% by overhauling pages on social media sites.
- Managed [Number] digital marketing campaigns, overseeing strategy development from initiation to launch.
- Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Curriculum Implementation - Taught reading, language arts, social studies, mathematics, science, art and physical education to pupils utilizing course of study adopted by the Board of Education.
- Dynamic Teaching Techniques - Instructed students in academic subjects using variety of techniques such as phonetics, multisensory learning and repetition to reinforce learning.
- Curriculum Development - Tailored educational curriculum to students with range of learning styles, disabilities, strengths and weaknesses. Developed innovative semester lesson plans and practical application exercises for classroom, reversing scores on Physical Science tests from 65% average to 87% average.
- Targeted Development - Met with parents and guardians to discuss children's progress and to determine priorities and resource needs.
- Employed [activities] and [techniques] techniques to encourage student learning and build community within the classroom.
Summary
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Professional with experience in beverage industry, ready to bring expertise to this role. Demonstrates strong teamwork and adaptability, ensuring smooth operations and quality service. Skilled in customer engagement, multitasking, and maintaining cleanliness. Known for reliability and results-driven approach. Knowledgeable [Desired Position] with solid background in customer service and beverage preparation. Proven track record of enhancing customer experiences through attentive service and thorough understanding of craft beers. Demonstrated ability to manage high-volume environments and maintain quality service under pressure.
Timeline
Beertender
The Thirsty Growler
03.2021 - Current
Beertender
Little Elm Crafthouse
08.2019 - 10.2020
Pre-K Teacher
Legacy Learning Center
04.2011 - 05.2016
Mckinney High School
High School Diploma
Collin County Community College
Associate of Arts