Maya Bianconi

• Recommended food and drinks to patrons based on preference, pairings and special promotions.
• Developed good working relationships with fellow employees through effective communication.
• Effectively multitasked within fast-paced environment.
• Organized storeroom inventory of supplies such as cups, napkins, straws.
• Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
• Resolved customer complaints in a professional manner.
• Measured and mixed house ingredients to prepare both custom and menu drink orders.
• Managed cash drawer at the end of each shift ensuring accuracy of funds received.
• Greeted guests with friendliness and professionalism.

• Worked multiple positions for the company over the years: Hosted,Expoed, and served tables.

• Delegated tasks to multiple employees while maintaining efficient workplace.
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• Ensured compliance with all safety regulations during shifts.
• Maintained accurate records of employee attendance and payroll data.
• Adhered to all health and safety guidelines while managing the shift.
• Enforced company policies and procedures in a consistent manner.
• Ordered equipment parts and repair services during equipment breakdown to avoid further delays.
• Trained new employees on procedures, policies, and job functions.
• Managed daily cash intake by counting out registers and tabulating profits.
• Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

• Took reservations over phone and in person.
• Assisted servers in seating guests by escorting them to their tables.
• Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
• Built positive relationships with other front-of-house and kitchen staff.
• Greeted guests upon arrival and provided them with menus.
• Took beverage orders and served drinks during peak meal times.