Vanessa O
Denver
Summary
Results-driven bilingual communicator specialized in security and costumer relationship management. Proven ability to conduct thorough risk assessments and enforce safety protocols, enhancing client protection and operational integrity. Focused on maintaining strong relationships and fostering collaboration to drive impactful outcomes.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Protection Specialist Supervisor
United States Department Of Commerce
Boulder
10.2024 - Current
- Security for high-level executives and designated employees.
- Responsible for safeguarding clients, property and assets.
- Escorting unauthorized personnel to designated locations within campus.
- Working alongside Boulder PD.
- Conducted risk assessments to identify potential vulnerabilities and threats.
Entrepreneurship
Atlas Consulting Group
Denver
- Current
- Performing cost-benefit analyses of existing and potential customers.
- Maintaining positive business relationships to ensure future sales.
- Selling products and services using solid arguments to prospective customers.
Protection Specialist in immigration & Dispatcher
Denver Metro Protective Services
Denver
10.2024 - 12.2025
- Utilizing CCTV systems to monitor, detect, and investigate fraudulent activities, ensuring the security of clients' premises.
- Secured properties and assets of migrants and clients through vigilant monitoring.
- Enforced law enforcement to create an inclusive and safe environment.
- Trained staff on emergency procedures and safety protocols.
- Conducted regular safety inspections and risk assessments on-site.
Education
Bachelor of Science - Criminal Justice, Psychology
Metropolitan State University
Denver, CO12-2027
Associate of Arts - Criminal Justice
Community College
05-2026
Skills
- Security protocols
- Risk assessment
- Stakeholder engagement
- Access control
- Investigative skills
- Threat assessment
- Customer relationship management
- Customer support
- Team collaboration
- Detail-oriented
- Conflict resolution
Certification
- CPR, 01/01/25
- First-Aid, 01/01/25
- Basic Life Support (BLS), 01/01/25
Volunteer Experience
- Food Bank of the Rockies, Denver, CO, 02/01/24, 03/01/24
- Night to Shine, Brighton, CO, 02/01/24
- Colorado Community Church, Aurora, CO, 02/01/24, 03/01/24
- Primera Iglesia Metodista 01/01/13, 06/01/16
Timeline
Protection Specialist in immigration & Dispatcher
Denver Metro Protective Services
10.2024 - 12.2025
Protection Specialist Supervisor
United States Department Of Commerce
10.2024 - Current
Entrepreneurship
Atlas Consulting Group
- Current
Bachelor of Science - Criminal Justice, Psychology
Metropolitan State University
Associate of Arts - Criminal Justice
Community College