Vanessa O'Connor
Clearwater,FL
Summary
Certified Medical Coder with a background in accurately managing and organizing health information data. Experience includes ensuring medical records are maintained in compliance with legal and regulatory standards, streamlining record retrieval processes, and implementing electronic health records systems to enhance efficiency. Strong understanding of medical terminology, CPT, ICD-10-CM, coding procedures, and data analysis techniques.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Virtual Care Coordinator
Bond Vet
Remote, Remote
07.2024 - Current
- Reviewed medical records to ensure accuracy and completeness.
- Provided respectful assistance to patients, staff members and insurance company representatives.
- Safeguarded patient records, managing data transfers in compliance with organizational regulations.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
- Processed and responded to external requests for medical records following established protocols.
Advanced Patient Care Associate
Blue Pearl Pet Hospital
Tampa, FL
12.2021 - 07.2024
- Performed basic clerical tasks such as answering phones, filing documents, scheduling appointments or preparing charts.
- Prepared patient chart for admission and compiled appropriate paperwork.
- Coordinated with healthcare providers to clarify unclear or incomplete information in records.
- Generated reports on patient data and record-keeping activities as required by management.
- Organized patient charts, gathering medical histories, lab results and consents.
Veterinary Nurse/Front Desk Receptionist
Banfield Pet
Clearwater, Florida
03.2021 - 11.2021
- Administered vaccinations and performed routine laboratory tests to check for any abnormalities in an animal's health condition.
- Prepared and reviewed records and consent forms.
- Maintained accurate records of all treatment provided to animals including medical history files and vaccination certificates.
- Performed ongoing clinical research and wrote notes to help vets with article writing.
Veterinary Nurse/ Staff Lead
Animal Wellness Center of Wesley Chapel
Wesley Chapel, Florida
07.2016 - 03.2021
- Recorded observations and baseline measurements to maintain accurate medical records.
- Scheduled appointments for examinations and follow-up visits with veterinarians.
- Managed inventory and supplies to ensure materials were available when needed.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Updated and maintained databases with current information.
Education
Associate of Science - Health Information Technology
Pensacola State College
Pensacola, FL01-2026
Certificate - Medical Coding
Absolute Medical Coding Institute
01-2025
Associate of Arts -
Pasco-Hernando State College
New Port Richey, FLSkills
- Document management
- ICD-10 CM and CPT
- HCPCS coding
- Medical terminology and Anatomy
- Medical coding and Medical billing
- HIPAA compliance
- Clinical documentation
- Data entry and management
- Problem-solving
- Analytical thinking
- Deadline management
- Time tracking
Certification
- Certified Professional Coder - Apprentice
Timeline
Virtual Care Coordinator
Bond Vet
07.2024 - Current
Advanced Patient Care Associate
Blue Pearl Pet Hospital
12.2021 - 07.2024
Veterinary Nurse/Front Desk Receptionist
Banfield Pet
03.2021 - 11.2021
Veterinary Nurse/ Staff Lead
Animal Wellness Center of Wesley Chapel
07.2016 - 03.2021
Associate of Science - Health Information Technology
Pensacola State College
Certificate - Medical Coding
Absolute Medical Coding Institute
Associate of Arts -
Pasco-Hernando State College
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