Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Vanessa Ojeda

Lubbock

Summary

Dynamic professional with a proven track record in customer service and safe driving techniques, honed across roles at Spark and other leading companies. Excelled in strategic planning and conflict resolution, achieving high customer satisfaction scores. Skilled in delivery pickup and order processing, consistently meeting delivery objectives with efficiency and a positive attitude.

Overview

6
6
years of professional experience

Work History

Driver

Spark
Lubbock
12.2024 - Current
  • Utilized GPS and maps for efficient route planning.
  • Achieved consistently high customer scores due to exceptional service.
  • Followed routes assigned by dispatchers to meet delivery objectives.
  • Interacted with customers pleasantly to meet needs and drive satisfaction.
  • Maintained delivery schedules without compromising safety.

Sales Associate

Tj Maxx Dept Store
Lubbock
08.2022 - 03.2024
  • Recommended, selected and located merchandise based on customer desires.
  • Provided accurate information about products, prices and services.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Greeted customers and provided exceptional customer service.
  • Built and maintained relationships with peers and upper management to drive team success.

Streetside Shopper

United Supermarkets
Lubbock
06.2020 - 05.2023
  • Followed application instructions closely and reviewed deliveries to minimize errors.
  • Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
  • Secured and stored items until customer pickup.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
  • Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce, and meat, and delivered groceries on-time to exact location specified.

Sales Associate

Target
Lubbock
12.2018 - 10.2022
  • Assisted in visual merchandising, creating appealing displays that capture customer interest.
  • Demonstrated product features and benefits for customers' needs.
  • Provided accurate information about products, prices and services.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Conducted inventories on a regular basis to track stock levels.

Education

Associate of Science - Radiology

Southplains College
Lubbock, TX
05-2026

GED -

Region 9
Lubbock, TX
05-2024

Skills

  • Delivery pickup
  • Safe driving techniques
  • Order picking and processing
  • Valid Driver's license
  • Strategic planning
  • Client service
  • Customer service
  • Conflict resolution

References

References available upon request.

Timeline

Driver

Spark
12.2024 - Current

Sales Associate

Tj Maxx Dept Store
08.2022 - 03.2024

Streetside Shopper

United Supermarkets
06.2020 - 05.2023

Sales Associate

Target
12.2018 - 10.2022

Associate of Science - Radiology

Southplains College

GED -

Region 9

Similar Profiles

CREATE PROFILE
Vanessa Ojeda