Quality Assurance Specialist/Warehouse Worker
Target
Rialto, CA
08.2013 - Current
- Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations, and leading conversations to bookings.
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Provided customers with information about availability and pricing.
- Resolved various issues and discrepancies for customers.
- I also quickly joined the International team
- Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
- Organized and maintained work environment to allow for maximum productivity.
- Fixed identified issues to improve workflows.
- Fixed identified issues to increase productivity and boost workflows.
- Assisted teammates in developing skills necessary to grasp application concepts and tool suite.
- Reported progress, test metrics and results to project stakeholders.
- Inspected items and compared against standards to meet regulatory requirements.
- Reported problems and concerns to management.
- Reviewed and validated quality requirements for manufacturing planning, supplier purchase orders, and engineering specifications to meet contract compliance regulations.
