Vanessa Ortega
New Haven,CT
Summary
Proven team collaborator with a strong work ethic, honed through experiences at Teaching Communion Students and various volunteer roles. Excels in environments requiring attention to detail and strong communication, achieving significant improvements in classroom efficiency and volunteer training effectiveness. Demonstrates exceptional patience, empathy, and problem-solving abilities, driving positive outcomes in diverse settings.
Overview
4
4
years of professional experience
Work History
Cleaning Houses
to Anyone Who Contacted Me
I Go To Branford , Clinton , Uconn , And Much More
02.2020 - 08.2024
- Provided exceptional customer service through clear communication, professional demeanor, and effective problem-solving skills.
- Enhanced customer satisfaction by providing timely and accurate shipment updates and tracking information.
- Coordinated post-entry activities on customer's behalf.
- Leveraged extensive knowledge of tariff classifications to accurately assign correct codes to imported goods for customs processing purposes.
- Maintained up-to-date knowledge of customs regulations and procedures to avoid compliance issues.
Teacher's Assistant
Teaching Communion Students
89 Bull Hill Ln , West Haven CT 06516
09.2021 - 02.2022
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student learning objectives through personalized and small group assistance.
- Worked with lead teacher to monitor class schedule and take attendance.
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
- Reviewed lesson material with students individually or in small groups.
- Documented student progress and communicated with parents to keep informed.
- Supported lead teacher in lesson preparation, ensuring materials were ready for class activities.
- Managed classroom behavior, creating conducive environment for learning.
- Supported classroom activities, tutoring, and reviewing work.
Volunteer
Ferry St Farm Stand
495 Blake Street UNIT C New Haven Ct
08.2021 - 09.2021
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Strengthened volunteer team effectiveness by providing training sessions.
Education
GED -
New Haven Adult Education
580 Ella T. Grasso Boulevard New Haven CT 06519Skills
- Patience and empathy
- Problem-solving
- Time management
- Strong work ethic
- Valid Driver's license
- Clean driving record
- Safe driving practices
- Strong communication
- Friendly, positive attitude
- Teamwork and collaboration
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Collaborative team work
Languages
Spanish
Native or Bilingual
Timeline
Teacher's Assistant
Teaching Communion Students
09.2021 - 02.2022
Volunteer
Ferry St Farm Stand
08.2021 - 09.2021
Cleaning Houses
to Anyone Who Contacted Me
02.2020 - 08.2024
GED -
New Haven Adult Education