VANESSA PAEZ
Kissimmee,FL
Summary
Dedicated and compassionate professional with over 20 years of combined experience in customer service and early childhood education. Proven ability to deliver excellence service, resolve issues efficiently, and build positive relationships with clients, parents, and children. Adept at creating engaging learning environments and managing high-volume customer interactions. Bilingual in English and Spanish with strong communication, organization, and problem-solving skills
Overview
19
19
years of professional experience
Work History
Full Specialist
VP Beauty and Nail Spa
06.2017 - 03.2025
- Promoted a welcoming atmosphere by greeting all visitors warmly upon arrival and addressing any questions or concerns promptly.
- Analyzed skin condition and made appropriate product recommendations.
- Perform Consultation to determine most suitable procedure
- Improved overall skin health for clients using targeted facials, chemical peels, and microdermabrasion treatments.
- Developed customized at-home skincare regimens for clients to maintain their progress between treatments.
- Enhanced overall client experience by offering a variety of complementary services such as makeup application, waxing, and massage therapy.
Medical Assistant
Florida Surgical Associates
02.2015 - 06.2017
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, and recording vital signs, medication information, symptoms, and allergies.
- Serve as an interpreter for physician and patients, translating diagnoses, and treatment plans into Spanish.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Collecting and preparing lab specimens.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
Preschool Teacher
La Petite Academy Inc.
11.2005 - 03.2014
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Strengthened communication skills among preschoolers through daily dialogue practice during circle time sessions.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Evaluated student performance regularly through observation, assessment tools, and parent-teacher conferences to ensure academic growth was being achieved consistently across all areas of development.
Education
License Number FS5894329 - Beauty
Academy Of Career Training
Kissimmee, FL10-2014
Skills
- Customer Service
- Bilingual
- Active listening
- Languages English and Spanish
- Empathy
- Data entry
- Microsoft Excel
- Professional telephone demeanor
- Scheduling
- Call management
- Ability to use positive language
Timeline
Full Specialist
VP Beauty and Nail Spa
06.2017 - 03.2025
Medical Assistant
Florida Surgical Associates
02.2015 - 06.2017
Preschool Teacher
La Petite Academy Inc.
11.2005 - 03.2014
License Number FS5894329 - Beauty
Academy Of Career Training
Similar Profiles
Tania CazhoTania Cazho
Helper at Magic Nail Beauty SpaHelper at Magic Nail Beauty Spa
Tracy ValdezTracy Valdez
Beauty Salon Manager at Tracy Beauty Salon & Nail SpaBeauty Salon Manager at Tracy Beauty Salon & Nail Spa
Vy Thanh Ho (Winnie)Vy Thanh Ho (Winnie)
Lash Artist at Elite Time Nail and Beauty SpaLash Artist at Elite Time Nail and Beauty Spa