Vanessa Paiva

• Assisted with daily office operations, ensuring a smooth workflow and efficient communication among team members.
• Supported scheduling and coordination of meetings, optimizing time management for executives and staff.
• Managed office supplies inventory, maintaining organization and availability of essential materials.
• Contributed to onboarding processes by preparing training materials and resources for new employees.

Roles: Server, Front Desk Associate, Telephonist, Guest Services

• Delivered high-quality customer service in fast-paced environments.
• Trained new team members and resolved guest issues to ensure satisfaction.
• Supported daily operations and collaborated effectively with diverse teams.
• Managed inbound/outbound calls and customer support in Portuguese and English.
• Scheduled appointments and provided professional assistance to clients.

Earlier Experience( Brasil)

• Supported daily operations by coordinating logistics and inventory management tasks.
• Assisted in preparing sales reports and analyzing market trends for strategic planning.
• Facilitated communication between departments, ensuring alignment on project timelines and deliverables.
• Streamlined documentation processes, improving accuracy of order fulfillment and customer service responses.