Vanessa Pannell

Primary caregiver for my special needs daughter.

• Coordinated appointment schedules to maximize operational efficiency across multiple departments.
• Managed client communications to ensure timely responses and maintain strong relationships.
• Streamlined scheduling processes using advanced calendar management software.
• Trained junior staff on best practices for appointment scheduling and customer service protocols.
• Collaborated with healthcare providers to align schedules and improve patient access to services.
• Enhanced appointment confirmation systems, reducing no-show rates through proactive outreach initiatives.

• Streamlined office operations, enhancing workflow efficiency and communication among staff.
• Managed scheduling and coordination of appointments for medical consultations and procedures.
• Implemented new filing system, improving document retrieval speed and accuracy.
• Trained and mentored administrative staff, fostering a collaborative work environment.