Summary
Overview
Work History
Education
Skills
Languages
Timeline

Vanessa Parra Rivero

Orem,UT

Summary

Reliable and hardworking professional with a background in customer service and retail. Skilled in communication and adherence to safety standards, ready to contribute to operational improvements and enhance customer experiences.

Overview

7
7
years of professional experience

Work History

Retail Sales Associate Worker

Walmart,photo Center
Lindon, UT
04.2024 - 01.2026
  • Assisted customers with photo printing and product selection, enhancing overall service experience.
  • Operated photo processing equipment to ensure high-quality print production and timely service delivery.
  • Maintained organized displays of photo products, contributing to an appealing shopping environment.
  • Handled customer inquiries and resolved issues efficiently, improving customer satisfaction ratings.
  • Collaborated with team members to streamline workflow processes in photo center operations.
  • Trained new associates on equipment operation and customer service protocols.
  • Handled cash transactions accurately, ensuring proper handling of currency and credit card payments at the point of sale.
  • Streamlined inventory management processes by accurately tracking stock levels and promptly restocking merchandise as needed.
  • Trained new employees on company policies, procedures, product knowledge, and selling techniques, improving team performance overall.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers and provided outstanding customer service.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Delivered energetic responses to customers in-store and by telephone to serve needs.

Restaurant Waiter

EB Hotel Miami
Miami, FL
03.2023 - 01.2024
  • Provided exceptional customer service, ensuring guest satisfaction through attentive and friendly interactions.
  • Managed multiple tables efficiently, prioritizing tasks to enhance dining experience for patrons.
  • Collaborated with kitchen staff to ensure timely food delivery and address any special dietary requests.
  • Maintained cleanliness and organization of dining area, adhering to health and safety standards.
  • Assisted in training new waitstaff on restaurant protocols and service techniques for improved efficiency.
  • Processed customer orders accurately using POS system, minimizing errors during transactions.
  • Implemented feedback from guests to improve service quality, contributing to overall positive reviews for the restaurant.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.

Waitress

Greenhouse
Netherland
08.2021 - 12.2022
  • Provided exceptional customer service to enhance guest experience and satisfaction.
  • Managed multiple tables efficiently, ensuring timely order processing and delivery.
  • Collaborated with kitchen staff to synchronize food preparation and guest orders.
  • Trained new waitstaff on menu knowledge and service protocols for improved performance.
  • Used cash registers and credit card machines to cash out customers.
  • Proved successful working within tight deadlines and a fast-paced environment.

Babysitter

Kas Di Yu
Willemstad
03.2019 - 08.2019
  • Supervised children's activities, ensuring safety and engagement during playtime.
  • Prepared nutritious meals and snacks, accommodating dietary restrictions and preferences.
  • Maintained a clean and organized environment conducive to child care and play.
  • Implemented bedtime routines to ensure consistency and comfort for children.
  • Reviewed and followed parent directions for children's care.
  • Adapted care strategies based on individual children's needs, enhancing overall experience.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Assisted older children with academic success by offering tutoring support in core subject areas when needed.
  • Implemented consistent routines for homework completion, mealtime, bedtime, and morning preparations to promote structure in daily life.
  • Prepared healthy, age-appropriate snacks and meals.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Monitored children's activities to verify safety and wellbeing.
  • Helped children develop motor skills in preparation for preschool and kindergarten.
  • Created and implemented activities to promote language development.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Communicated with parents regarding children's progress and development, raising any issues.
  • Reassured children when upset providing emotional support and stability.
  • Ensured children''s physical health through outdoor activities, sports participation, and supervised playtime that promoted exercise.
  • Implemented daily routines and activities to stimulate and engage children.
  • Provided support and guidance to children in conflict resolution.

Education

High School Diploma -

Juan Pablo Duarte, Curacao
07-2019

Skills

  • Customer service
  • Adherence to safety protocols
  • Communication
  • Retail Sales Experience
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Team collaboration
  • Money handling
  • Reliability and punctuality

Languages

Spanish
Native or Bilingual
English
Full Professional
Dutch
Professional Working

Timeline

Retail Sales Associate Worker - Walmart,photo Center
04.2024 - 01.2026
Restaurant Waiter - EB Hotel Miami
03.2023 - 01.2024
Waitress - Greenhouse
08.2021 - 12.2022
Babysitter - Kas Di Yu
03.2019 - 08.2019
Juan Pablo Duarte - High School Diploma,
Vanessa Parra Rivero