Vanessa Parra Rivero
Orem,UT
Summary
Reliable and hardworking professional with a background in customer service and retail. Skilled in communication and adherence to safety standards, ready to contribute to operational improvements and enhance customer experiences.
Overview
7
7
years of professional experience
Work History
Retail Sales Associate Worker
Walmart,photo Center
Lindon, UT
04.2024 - 01.2026
- Assisted customers with photo printing and product selection, enhancing overall service experience.
- Operated photo processing equipment to ensure high-quality print production and timely service delivery.
- Maintained organized displays of photo products, contributing to an appealing shopping environment.
- Handled customer inquiries and resolved issues efficiently, improving customer satisfaction ratings.
- Collaborated with team members to streamline workflow processes in photo center operations.
- Trained new associates on equipment operation and customer service protocols.
- Handled cash transactions accurately, ensuring proper handling of currency and credit card payments at the point of sale.
- Streamlined inventory management processes by accurately tracking stock levels and promptly restocking merchandise as needed.
- Trained new employees on company policies, procedures, product knowledge, and selling techniques, improving team performance overall.
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and provided outstanding customer service.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Listened to customer needs and desires to identify and recommend optimal products.
- Performed cash, card, and check transactions to complete customer purchases.
- Delivered energetic responses to customers in-store and by telephone to serve needs.
Restaurant Waiter
EB Hotel Miami
Miami, FL
03.2023 - 01.2024
- Provided exceptional customer service, ensuring guest satisfaction through attentive and friendly interactions.
- Managed multiple tables efficiently, prioritizing tasks to enhance dining experience for patrons.
- Collaborated with kitchen staff to ensure timely food delivery and address any special dietary requests.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Assisted in training new waitstaff on restaurant protocols and service techniques for improved efficiency.
- Processed customer orders accurately using POS system, minimizing errors during transactions.
- Implemented feedback from guests to improve service quality, contributing to overall positive reviews for the restaurant.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
Waitress
Greenhouse
Netherland
08.2021 - 12.2022
- Provided exceptional customer service to enhance guest experience and satisfaction.
- Managed multiple tables efficiently, ensuring timely order processing and delivery.
- Collaborated with kitchen staff to synchronize food preparation and guest orders.
- Trained new waitstaff on menu knowledge and service protocols for improved performance.
- Used cash registers and credit card machines to cash out customers.
- Proved successful working within tight deadlines and a fast-paced environment.
Babysitter
Kas Di Yu
Willemstad
03.2019 - 08.2019
- Supervised children's activities, ensuring safety and engagement during playtime.
- Prepared nutritious meals and snacks, accommodating dietary restrictions and preferences.
- Maintained a clean and organized environment conducive to child care and play.
- Implemented bedtime routines to ensure consistency and comfort for children.
- Reviewed and followed parent directions for children's care.
- Adapted care strategies based on individual children's needs, enhancing overall experience.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Assisted older children with academic success by offering tutoring support in core subject areas when needed.
- Implemented consistent routines for homework completion, mealtime, bedtime, and morning preparations to promote structure in daily life.
- Prepared healthy, age-appropriate snacks and meals.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Monitored children's activities to verify safety and wellbeing.
- Helped children develop motor skills in preparation for preschool and kindergarten.
- Created and implemented activities to promote language development.
- Taught children to organize toys, wash hands, and share by leading by example.
- Communicated with parents regarding children's progress and development, raising any issues.
- Reassured children when upset providing emotional support and stability.
- Ensured children''s physical health through outdoor activities, sports participation, and supervised playtime that promoted exercise.
- Implemented daily routines and activities to stimulate and engage children.
- Provided support and guidance to children in conflict resolution.
Education
High School Diploma -
07-2019
Skills
- Customer service
- Adherence to safety protocols
- Communication
- Retail Sales Experience
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Team collaboration
- Money handling
- Reliability and punctuality
Languages
Spanish
Native or Bilingual
English
Full Professional
Dutch
Professional Working
Timeline
Retail Sales Associate Worker - Walmart,photo Center
04.2024 - 01.2026
Restaurant Waiter - EB Hotel Miami
03.2023 - 01.2024
Waitress - Greenhouse
08.2021 - 12.2022
Babysitter - Kas Di Yu
03.2019 - 08.2019
Juan Pablo Duarte - High School Diploma,