Vanessa Perez
Pleasantville,NY
Summary
Detailed-oriented Interior Designer with strong experience and knowledge to create unique, innovative and functional aesthetic designs. Offers excellent problem-solving and communication skills for providing highest level of customer service. Dedicated to staying current on latest industry trends and developments.
Overview
12
12
years of professional experience
Work History
Lead Interior Designer
Aloe Home Interiors
08.2020 - Current
- Determined personalized needs, tastes and design preferences through thorough client consultations.
- Illustrated visual concepts during client presentations through detailed plans and sketches.
- Designed floor plans, elevations, 3D perspective views, and material boards for review and presentation.
- Developed key client relationships, providing design solutions that met needs and budgets without compromising quality or design intent.
- Developed space planning concepts, color palette selections, and textile presentations.
- Developed key client relationships by providing design solutions that met needs and budgets without compromising quality or design intent.
- Defined space requirements from schematic design to construction phase and installation.
- Participated in furniture selection and documentation of specifications.
- Prepared product and layout documents implementing diverse design concepts.
- Applied green building and environmental design into business and residential projects.
- Devised project budgets to track expenses and avoid cost overruns.
- Interfaced effectively with contractors and vendors to resolve issues and discuss ideas.
- Worked closely with contractors and vendors to improve project coordination, completing projects on time and within budget.
Private Banking Relationship Officer
International Finance Bank, IFB
10.2018 - 09.2019
- Comprehensive knowledge of the Financial institution's products and services.
- Built and maintained relationships with new and existing clients while providing high level of expertise. Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Monitored, followed-up and escalated cases to meet customer response commitments.
- Maintained knowledge on banking products and distribution to provide optimal service support.
- Worked with Compliance department to facilitate Customer Identification Process & Know Your Client (CIP/ KYC) requirements .
- Prepared & facilitated to clients, account opening agreements and related documentation according to the institution's standards.
- Liaised with clients by phone and email to meet client needs and define expectations.
- Responded to customer inquiries regarding new accounts and account services.
- Maintained customer records and updated account information.
- Interviewed customers to obtain information needed for opening new accounts.
Private Banking Service Officer Assistant
Modern Bank
06.2011 - 10.2018
- Advised customers of products and services and assisted bankers in delivering superior customer service.
- Maintained confidentiality of private banking information with discretion, diplomacy and professionalism.
- Gathered due diligence information for account opening document preparation.
- Completed e-learning plan and bank secrecy act training and maintained up-to-date banking knowledge.
- Responded to customer inquiries regarding new accounts and account services.
- Maintained customer records and updated account information.
- Interviewed customers to obtain information needed for opening new accounts.
- Managed customer service inquiries and pinpointed and implemented proper path to resolution.
Education
BBA - Business Administration And Management
Instituto Tecnologico De Santo Domingo (INTEC)
Dominican Republic, Santo Domingo04.2007
Skills
- Vendor Sourcing
- Sales Expertise
- 3D Modeling
- Project Management
- Bilingual- Fluency in English & Spanish
- Strong interpersonal & communication skills, as well as problem solving
- Great ability to multitask
- Budget Management
Languages
Spanish
Native or Bilingual
Timeline
Lead Interior Designer
Aloe Home Interiors
08.2020 - Current
Private Banking Relationship Officer
International Finance Bank, IFB
10.2018 - 09.2019
Private Banking Service Officer Assistant
Modern Bank
06.2011 - 10.2018
BBA - Business Administration And Management
Instituto Tecnologico De Santo Domingo (INTEC)
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