Vanessa Perez
San Fernando,CA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Office Worker
RainAway,Inc.
North Hills, CA
02.2018 - Current
- Scheduled appointments for staff members, clients, and vendors as required.
- Created, updated, and maintained databases of customer information.
- Actively participated in brainstorming sessions to generate ideas for improvement initiatives.
- Greeted visitors and answered telephone calls in a professional manner.
- Managed calendar activities such as meetings and conferences.
- Ensured that all office supplies were stocked and ordered necessary items when needed.
- Processed incoming mail by sorting, distributing, and sending out replies promptly.
- Performed general office duties such as photocopying, faxing, mailing, and scanning documents.
- Answered inquiries from customers regarding services offered by the company.
- Responded to emails in a timely fashion ensuring accuracy of content provided.
- Provided customer service, addressing inquiries and resolving issues promptly.
- Managed daily office operations and maintained a clean and efficient workspace.
- Ordered office supplies and managed inventory to ensure a well-stocked office.
- Utilized office equipment such as printers, copiers, and fax machines efficiently.
- Organized and scheduled meetings and appointments for management.
- Facilitated communication within the office and with external partners.
- Supported bookkeeping tasks such as invoicing and expense tracking.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Trained staff members to perform work activities and use computer applications.
- Answered telephones, directed calls, and took messages.
- Completed and mailed contracts, invoices or checks.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Communicated with customers, employees and vendors to answer questions and address complaints.
Education
High School Diploma -
Arleta High School
Arleta, CA06-2011
Skills
- Verbal Communication
- Basic accounting
- Report Preparation
- File Organization
- Research and analysis
- Scheduling and Planning
- Call handling
- Customer Service
- Valid Driver's License
Languages
Spanish
Limited
References
References available upon request.
Timeline
Office Worker
RainAway,Inc.
02.2018 - Current
High School Diploma -
Arleta High School