Vanessa Perez Munoz
Sugar Grove,IL
Summary
Early-career food service professional with experience in cooking, cashiering, and guest service. Skilled in multitasking, problem-solving, and staying organized during busy shifts. Strong background in training new team members, handling customer concerns, and supporting efficient team operations.
Overview
1
1
Language
3
3
years of professional experience
Work History
Line Cook
TopGolf
Naperville, Illinois
06.2025 - 08.2026
- Cooked multiple orders at once during busy periods.
- Coordinated with kitchen staff to manage ticket flow and order timing.
- Handled several tasks at once while staying organized in fast-paced environment.
- Maintained consistent quality and accuracy when preparing same dishes daily.
- Trained new team members on proper meat and vegetable preparation techniques.
- Communicated with staff about orders and menu changes.
- Learned new menu items and ingredients quickly to help customers choose items that fit needs and preferences.
Customer Service Cashier
Paisanos Pizza Grill
Sugar Grove, Illinois
02.2023 - 05.2025
- Collected credit card and cash payments to complete transactions for customer orders.
- Entered dine-in, takeout, and phone orders accurately.
- Greeted customers and answered menu questions with friendly service.
- Addressed customer concerns and corrected order problems quickly.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Answered incoming phone calls from customers regarding product availability or store locations.
Education
Bachelor of Science - Criminal Justice
Iowa State University
Ames, IA05-2030
High School Diploma -
Kaneland High School
Maple Park, IL05-2026
Skills
- Server communication
- Problem-solving
- Situational awareness
- Adaptability and flexibility
- Reliable and trustworthy
- Positive and professional
- Bilingual
- Active listener
Languages
Spanish
Native/ Bilingual
Affiliations
- Volunteer, Feed my Starving Children, 2025-2026
- President of Bella Voce Choir, 2026
- Secretary of World Languages Club, 2026
- School Musicals, 2023-2026
- Volunteer, Sugar Grove Park District's No Tricks, Just Treats, 2025
- Volunteer, Holiday in the Grove, 2025
Timeline
Line Cook
TopGolf
06.2025 - 08.2026
Customer Service Cashier
Paisanos Pizza Grill
02.2023 - 05.2025
Bachelor of Science - Criminal Justice
Iowa State University
High School Diploma -
Kaneland High School