Vanessa Pichardo
Brooklyn
Summary
Energetic and adaptable individual with talent for facilitating communication and maintaining organization in high-pressure environments. Well-versed in legal terminology and court procedures, with strong skills in case management and documentation. Committed to ensuring seamless interactions and productive outcomes for all parties involved.
Offering strong foundation in communication and organizational skills with passion for learning and growing in legal environment. Brings solid grasp of legal terminology and court procedures, demonstrating proficiency in case management and documentation.
Overview
10
10
years of professional experience
Work History
Court Liaison
Brooklyn Justice Initiatives
11.2023 - Current
- Enhanced communication between court and law enforcement agencies by implementing efficient case tracking systems.
- Prioritized urgent cases for immediate attention by judges, facilitating swift resolution of time-sensitive matters.
- Serve as a coordinator in the Brooklyn arraignment, all-purpose, treatment, and trial court parts, to determine eligibility for BJI operating programs;
- Conduct preliminary in-court mental health screenings, program outreach,h and/or referrals for clinical assessments to determine appropriate treatment options;
- Provide written and verbal case updates in multiple court parts and to court staff;
- Communicate with judges, prosecutors, defense attorneys, and court staff about eligible individuals' suitability for specific BJI programming;
- Collaborate with a broad range of criminal justice, city government, and community partners;
- Provide written and verbal case updates to the court and other court staff, as needed, including compliance reporting;
- Maintain appropriate participant information in electronic databases and hard files, including court assessment, screening, and outcome information;
- Provide weekday, weeknight, weekend day, and weekend night arraignment coverage on a regular rotating basis;
Community Outreach & Enrollment Coordinator
Arab American Family Support Center
06.2023 - 10.2024
- Take new client intake and input in Apricot
- Assist clients in applying to benefits such as NYC care, Health Insurance, SNAP, Cash Assistance and other programs in the organization
- Attend to outreach events in public communities such as libraries, school playgrounds, school rooms or with other partnerships
- Data entry/ Data report in Apricot, Salesforce, All of Us portal, reaching all deadlines
- Reaching out to clients and following up with them once internals and externals are done
Senior Pharmacy Technician
Nate's Pharmacy
03.2021 - 04.2024
- Answer incoming phone calls/ making outgoing phone calls to clients/MD / Forwarding phone calls to proper departments
- Verifying MD instructions in medications
- Typing Electronic Rx and Paper Rx / Counting medication
- Ordering medication, we did not have in stock or ordering medication that we are low on
Youth Advocate
Red Hook Community Justice Center
09.2014 - 08.2015
- Provided assistance in translation to Spanish Speaking youth/families
- Files records and folders in a pre-designated format
- Arranged follow up appointment
- Provided interviews before court
Education
Master of Arts - Human Rights
John Jay College of Criminal Justice
New York, NY02.2025
Bachelor of Science - Criminal Justice B.S - Minor Law & Latin American Studies
John Jay College of Criminal Justice
New York05.2022
Associate of Arts - Criminal Justice
Borough of Manhattan Community College
New York, NY05.2019
Skills
- Ability to work under pressure
- Time management
- Self-Motivation
- Teamwork
- Leadership
- Organization
- Public Speaking
- Decision Making
- Customer Service
- Problem Solving
- Flexibility
- Microsoft office Pack
- Bilingual - English and Spanish
Languages
Spanish
Native or Bilingual
Timeline
Court Liaison
Brooklyn Justice Initiatives
11.2023 - Current
Community Outreach & Enrollment Coordinator
Arab American Family Support Center
06.2023 - 10.2024
Senior Pharmacy Technician
Nate's Pharmacy
03.2021 - 04.2024
Youth Advocate
Red Hook Community Justice Center
09.2014 - 08.2015
Master of Arts - Human Rights
John Jay College of Criminal Justice
Bachelor of Science - Criminal Justice B.S - Minor Law & Latin American Studies
John Jay College of Criminal Justice
Associate of Arts - Criminal Justice
Borough of Manhattan Community College
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