Jazmin D. Ruiz Heras
Gresham,OR
Summary
I am very adaptable manager and owner with expert team leadership, planning, and organizational skills that smoothly equip employees to independently handle daily functions and meet customer needs. A diligent trainer and mentor with exceptional management abilities and knowledge of court systems.
Overview
6
6
years of professional experience
Work History
Court Liaison
2 Watch Monitoring
07.2024 - 04.2025
- Informed Participants of policies and procedures. communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
- De-escalated and resolved participant complaints with punctual, polite and professional service.
- Developed comprehensive monitoring tools to track project progress and outcomes.
- Coordinated with probation officers to effectively monitor compliance with court-ordered conditions.
- Enhanced communication between court and law enforcement agencies by implementing efficient case tracking systems.
- Ensured compliance with court-ordered sanctions by closely monitoring probationers'' adherence to conditions of release.
Owner
Visionary Solutions LLC
01.2020 - 03.2023
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Created trust and respect with customers becoming part of their daily schedules.
Manager
New Vision LLC
01.2019 - 08.2022
- Optimized organizational systems for payment collections, deposits and recordkeeping and payroll
- Hired, managed, developed and trained staff, established and monitored goals and staff efficiency
- Maintained primary relationship for clients, overall servicing responsibility and client satisfaction.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Education
GED -
Clark College
Vancouver, WA03.2018
Associate of General Studies - Criminal Justice Administration
Mt. Hood Community College
Gresham, OR06-2027
Skills
- Experience in high-pressure situations
- Dependable and responsible
- Bilingual
- Critical thinker
- Proficient in Microsoft Office applications
- Verbal and written communication
- Office administration
- Effective multitasking
- Strategic case planning
- Documentation
Languages
Spanish
Native or Bilingual
Timeline
Court Liaison
2 Watch Monitoring
07.2024 - 04.2025
Owner
Visionary Solutions LLC
01.2020 - 03.2023
Manager
New Vision LLC
01.2019 - 08.2022
GED -
Clark College
Associate of General Studies - Criminal Justice Administration
Mt. Hood Community College
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