Vanessa Prodafikas
Canton,OH
Summary
Seasoned Food and Beverage Manager with a proven track record at Prestwick Country Club, adept in leadership and decision-making. Excelled in enhancing customer service and streamlining operations, significantly improving guest satisfaction. Skilled in communication and time management, effectively mentoring teams for peak performance.
Overview
4
4
years of professional experience
Work History
Food and Beverage Manager
Prestwick Country Club
Uniontown, OH
05.2021 - 08.2024
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Restaurant Hostess
Gervasi Vineyard
North Canton, OH
10.2022 - 04.2023
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Greeted customers and escorted them to their tables.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Managed reservations, waitlists, and special requests for large parties.
- Answered telephone to provide dining information and take reservations.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Receptionist
JLS Hair
Canton, OH
08.2020 - 08.2021
- Scheduled appointments for clients, customers, and other visitors.
- Greeted and directed visitors to appropriate personnel and answered large number of calls and emails daily.
- Maintained daily calendars, set appointments with clients and planned daily office events.
Education
High School Diploma -
Jackson High School
Massillon, OH05-2023
Skills
- Decision-making
- Professionalism
- Time management
- Customer service
- Problem-solving
- Leadership
- Communication
Accomplishments
- Nationl Honors Society
- Student Council
- Spanish Club
- Recruitment Director at Kappa Alpha Theta Fraternity at Purdue University
Affiliations
- Varisty Golf
- Varsity Lacrosse
Timeline
Restaurant Hostess
Gervasi Vineyard
10.2022 - 04.2023
Food and Beverage Manager
Prestwick Country Club
05.2021 - 08.2024
Receptionist
JLS Hair
08.2020 - 08.2021
High School Diploma -
Jackson High School
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