Vanessa Ram
JPAC Leasing
Modesto,California
1
Language
24
years of professional experience
Dedicated medical billing professional skilled in managing accounts receivable and providing outstanding customer service. Expertise in front desk operations, HIPAA compliance, and ICD-10 coding,
Work History
Medical Biller, Accounts Receivable
10 Years- Managed accounts receivable aging reports, tracking outstanding payments and follow-up actions.
- Collaborated with healthcare providers to obtain necessary documentation for claim approvals.
- Trained junior staff on billing protocols and best practices, enhancing team performance and knowledge base.
- Improved cash flow by negotiating payment plans with patients experiencing financial difficulties.
- Provided exceptional customer service while addressing patient inquiries regarding billing issues or concerns.
- Maintained confidentiality of patient information by adhering to strict HIPAA regulations throughout the billing process.
- Reduced account receivables aging through diligent follow-up on outstanding claims and prompt resolution of denials.
- Collaborated with the collections department to address overdue accounts and recover outstanding payments.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Verified insurance of patients to determine eligibility.
- Posted payments and collections on a regular basis.
- Collected payments and applied to patient accounts.
- Accurately entered patient demographic and billing information in the billing system to enable tracking history and maintain accurate records.
- Filed and updated patient information and medical records.
Receptionist, Accounts Receivable
14 Years 2 Months- Processed accounts receivable transactions, maintaining accurate financial records and facilitating timely collections.
- Managed patient check-in processes, ensuring efficient appointment scheduling and streamlined operations.
- Utilized electronic health record (EHR) systems to update patient information, improving data accuracy and accessibility.
- Trained new staff on front desk procedures and software applications, promoting consistent operational practices.
- Demonstrated versatility in handling multiple responsibilities including receptionist duties, accounts receivable tasks, and general administrative support.
Education
Medical Assisting - Medical Assisting
Certified Medical Coder - CPT And ICD-10
High School Diploma
Skills
Medical billing
Claim submission
Claim denial management
Collections experience
ICD-10
HIPAA compliance
Languages
Spanish
Limited Working
Timeline
Medical Biller, Accounts Receivable
JPAC Leasing
08.2016 - CurrentRead More
Receptionist, Accounts Receivable
Orangeburg Medical Group
06.2002 - 08.2016Read More
AAPC
Certified Medical Coder from CPT And ICD-10
Read More
Galen College
Medical Assisting from Medical Assisting
Read More
Johansen High School
High School Diploma
Read More