Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Vanessa Rivero

Duluth,GA

Summary

Developed adaptability and customer service skills in fast-paced retail environment, with focus on providing excellent customer experiences. Leveraged communication and problem-solving abilities to resolve customer issues and enhance satisfaction. Seeking to transition into new field, bringing strong foundation in teamwork and customer engagement.

Overview

2
2
years of professional experience

Work History

Retail Sales Associate

Metro by T-Mobile
08.2024 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.

Lead Busser

Time Out Market
08.2023 - 08.2024
  • Trained new bussers on restaurant procedures, standards, and safety protocols, fostering a strong team dynamic.
  • Enhanced customer satisfaction by efficiently clearing and resetting tables for a smooth dining experience.
  • Maintained clean and organized work areas, contributing to a safe and inviting dining environment.
  • Handled high-pressure situations gracefully by remaining calm under pressure while addressing customers'' concerns swiftly to maintain the flow of service within the establishment.
  • Boosted customer loyalty by addressing issues promptly, offering solutions and consistently delivering exceptional service, thus enhancing the overall dining experience.

Bakery Assistant

Clinton Baking Company
01.2023 - 08.2023
  • Maintained clean, organized kitchen to maximize efficiency and food safety.
  • Washed dishes and sanitized prep area at end of each shift.
  • Stored, labeled, and replenished supplies in compliance with food safety regulations.
  • Decorated baked goods and designed visually appealing displays of finished products.

Education

Bachelor of Science -

L.B. Simon Bolivar
Coro, Falcon
07-2019

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Time management
  • Cash register operation
  • Phone etiquette

Languages

English
Limited Working

Timeline

Retail Sales Associate

Metro by T-Mobile
08.2024 - Current

Lead Busser

Time Out Market
08.2023 - 08.2024

Bakery Assistant

Clinton Baking Company
01.2023 - 08.2023

Bachelor of Science -

L.B. Simon Bolivar

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