Vanessa Rodrigues
Blairstown,NJ
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
3
3
years of professional experience
Work History
Food Service Worker
Cheesecake Factory Inc
04.2022 - Current
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Developed and maintained positive relationships with customers to enhance service.
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Learned other teammates' work tasks to train as backup.
- Greeted customers and answered inquiries regarding menu items and specials.
- Demonstrated knowledge of menu items and corresponding ingredients.
- Processed customer payments and balanced cash drawers.
- Stored food in designated containers and storage areas to prevent spoilage.
Office Assistant
Back Brook Masonry
09.2020 - 03.2023
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Assisted in submittals of Certified Payroll Reports on weekly/monthly basis.
- Invoice entries.
- Handled all mail and distributed to departments accordingly.
- Organizing File Room System
Bank Teller
HOPE BANK
01.2021 - 10.2021
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Reconciled cash drawer and resolved discrepancies.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
Food Server
Hot Bagels Abroad
08.2020 - 12.2020
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
- Practiced good time management to deliver customers' prepared orders quickly and accurately.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Addressed customer complaints quickly and professionally to avoid negative reviews and loss of business.
- Processed orders and sent to kitchen employees for preparation.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
Bachelor of Science - Business Management
Pennsylvania State University
Center Valley, PA05.2023
High School Diploma -
Belvidere High School
Belvidere, NJ06.2020
Skills
- Goal Establishment
- Attention to Detail
- Supply Inventory Management
- Inventory Receiving
- Work Coordination
- Productivity and Efficiency
- Working with Diverse People
- Team Oriented
Languages
Portuguese
Native or Bilingual
Timeline
Food Service Worker
Cheesecake Factory Inc
04.2022 - Current
Bank Teller
HOPE BANK
01.2021 - 10.2021
Office Assistant
Back Brook Masonry
09.2020 - 03.2023
Food Server
Hot Bagels Abroad
08.2020 - 12.2020
Bachelor of Science - Business Management
Pennsylvania State University
High School Diploma -
Belvidere High School
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