Vanessa Rodriguez
Oklahoma City,OK
Summary
Goal-oriented Team Lead dedicated to meeting team performance objectives and achieving set targets. Skilled in creating and managing programs to create safe, secure, and nurturing environment for children. Experienced in successful management and program development.
Overview
5
5
years of professional experience
Work History
Child Care Team Lead
VASA Fitness
07.2022 - Current
- Maintained high-quality child care standards based on developmentally appropriate practices.
- Attended professional meetings and conferences to maintain and improve professional competence.
- Managed challenging behaviors proactively, utilizing effective behavior management techniques tailored to individual needs.
- Increased staff efficiency through the implementation of streamlined daily routines and schedules.
Member Experience Specialist
VASA Fitness
03.2020 - 06.2022
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Directed guests and appointments to fitness consultants to increase membership enrollments.
Customer Service Associate
Walgreens
06.2019 - 12.2019
- Informed customers about special promotions and provided detailed information for various products.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
Bachelor of Arts - Sociology
University of Central Oklahoma
Edmond, OK12.2023
High School Diploma -
Westmoore High School
Oklahoma City, OK05.2019
Skills
- Team Training
- Child Safety
- Health and Safety
- Staff Scheduling
- Staff Supervision
- Planning and Leading Activities
Languages
Spanish
Native or Bilingual
Timeline
Child Care Team Lead
VASA Fitness
07.2022 - Current
Member Experience Specialist
VASA Fitness
03.2020 - 06.2022
Customer Service Associate
Walgreens
06.2019 - 12.2019
Bachelor of Arts - Sociology
University of Central Oklahoma
High School Diploma -
Westmoore High School