Vanessa Rodriguez
Lubbock,TX
Summary
Dynamic Center Supervisor at KED Plasma with a proven track record in team management and employee engagement. Expert in implementing safety protocols and fostering a positive work environment. Skilled in creative strategy development, enhancing operational efficiency, and driving team cohesion to achieve organizational goals. Committed to excellence in service delivery and compliance.
Overview
13
13
years of professional experience
Work History
Center Supervisor
KED Plasma
Lubbock, TX
07.2015 - Current
- Coordinated with other department supervisors to achieve smooth workflow across all areas of the center.
- Implemented quality control measures to ensure the highest level of service for clients.
- Improved employee morale and engagement by developing team-building activities and encouraging open communication among staff members.
- Fostered a positive work environment through effective leadership skills and clear communication with employees.
- Collaborated with management team to develop long-term goals for the center''s success.
- Maintained accurate records on employee hours worked, leave taken, overtime accrued as well as inventory levels.
- Ensured compliance with local, state, and federal regulations regarding workplace safety and employment laws.
- Managed daily operations in a fast-paced environment while ensuring adherence to safety regulations and company policies.
- Served as a liaison between employees and upper management, fostering open communication channels that ultimately resulted in improved overall center performance.
UMC Hospital
Lubbock, TX
04.2012 - 07.2015
- Communicated with coworkers and managers about completed duties.
- Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
- Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
- Cleaned and organized building areas as required.
- Performed cleaning and maintenance duties as directed.
- Assisted in event set-up and tear-down, ensuring timely execution and seamless transitions between events.
Education
Monterey High School
Lubbock, TX05.2005
Skills
- Workplace safety standards
- Management of teams
- Creative strategy development
- Effective task delegation
- Customer support services
- Engagement of employees
- Attention to detail skills
- Goal-focused approach
- Decision-making abilities
- Training programs and mentorships
- Building cohesive teams
- Implementation of safety protocols
- Disciplinary procedures for staff members
- Motivational strategies for employees
- Coaching and mentoring expertise
- Analytical skills in problem-solving
Timeline
Center Supervisor
KED Plasma
07.2015 - Current
UMC Hospital
04.2012 - 07.2015
Monterey High School