Vanessa Rodriguez

Reviewed and processed medical claims per day with a 98% accuracy rate.

• Communicated with healthcare providers and insurance companies to resolve claim issues and discrepancies.
• Achieved timely reimbursements from payers by submitting clean claims that adhere to payer-specific guidelines.
• Monitored trends in medical billing denials, implementing corrective actions to prevent future occurrences of similar issues.
• Scanned and uploaded medical records into electronic medical records system.

• Provided exceptional customer service to patients, addressing their concerns regarding insurance claims or billing issues with empathy and professionalism.
• Collaborated with healthcare providers to obtain necessary documentation for accurate code assignment and claim submission.
• Attained up-to-date knowledge of coding requirements through continuing education courses and certification renewal.
• Utilized active listening, interpersonal, and telephone etiquette skills when communicating with others.
• Reviewed medical records for completeness and filed records in alphabetic and numeric order.

• Assisted in maintaining smooth office operations by managing essential administrative tasks such as recordkeeping and data entry.
• Monitored trends in medical billing denials, implementing corrective actions to prevent future occurrences of similar issues.
• Optimized revenue generation through diligent monitoring of denied claims, resubmitting corrected information when needed.
• Developed a comprehensive understanding of ICD-10-CM, CPT, and HCPCS codes to ensure proper use in medical coding assignments.
• Collaborated with healthcare providers to obtain necessary documentation for accurate code assignment and claim submission.