Vanessa Rojas

Coordinated catering and serving for various functions.

Handled guest greetings, reservation management, payment processing, and purchase facilitation.

• Crafted diverse cocktails and beverages to enhance customer satisfaction.
• Maintained cleanliness and organization of bar area to ensure efficient service.
• Assisted in inventory management by tracking stock levels and placing orders.
• Provided exceptional customer service, fostering positive relationships with patrons.
• Trained new staff on bar operations, enhancing team performance and service quality.
• Implemented effective techniques for upselling premium drink options to customers.
• Adapted quickly to changing menu items and drink specials based on seasonal trends.
• Served high customer volumes during special events, nights, and weekends.

Managed financial transactions, assisted guests, and provided necessary services.