Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vanessa Ross

Roseburg

Summary

Proven customer service expert with a strong background in retail and hospitality, notably at Seven Feathers Casino & Resort. Excelled in cash handling and fostering customer relations, enhancing satisfaction levels significantly. Demonstrated exceptional work ethic and empathy, achieving high accuracy in transactions and repeat business through outstanding service.

Results-focused Clerk who thrives in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail. Known for excellence in [Skill].

Friendly and reliable [Job Title] offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.

Overview

17
17
years of professional experience

Work History

Cashier, Stocker, Cook Ect

Roseburg Food and Tobacco
08.2022 - 12.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Packer, Picker, Ect

Marco Pharma International
06.2017 - 08.2022
  • Maintained a clean and organized work environment, promoting safety and productivity.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
  • Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
  • Complied with safety, health, and environmental regulations as prescribed by law.
  • Complied with company policies and industry regulations throughout all packing activities, promoting a safe working environment.
  • Ensured timely completion of orders through effective time management and multitasking skills.
  • Completed all assigned tasks promptly, adhering to strict deadlines while maintaining high-quality workmanship.

Custodial Worker/ Lead

Seven Feathers Casino & Resort
03.2013 - 06.2016
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Contributed to a positive work environment through consistent punctuality, reliability, and professionalism.
  • Improved facility cleanliness by performing daily custodial tasks such as sweeping, mopping, and vacuuming.
  • Collected trash and emptied receptacles and recycling containers.

Cashier, Stocker, Ect

R Mart
04.2008 - 03.2013
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

High School Diploma -

Eagle Point High School
Eagle Point, OR
06-2004

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Cleaning and sanitizing
  • Customer service excellence
  • Money handling
  • Customer relations
  • Cash register operation
  • Product restocking
  • Merchandise restocking
  • Cash drawer balancing
  • ID verification

Timeline

Cashier, Stocker, Cook Ect

Roseburg Food and Tobacco
08.2022 - 12.2024

Packer, Picker, Ect

Marco Pharma International
06.2017 - 08.2022

Custodial Worker/ Lead

Seven Feathers Casino & Resort
03.2013 - 06.2016

Cashier, Stocker, Ect

R Mart
04.2008 - 03.2013

High School Diploma -

Eagle Point High School

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Vanessa Ross