Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Kimberly Lyons

Salyer,CA

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive experience. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively and quickly mastering new skills.

Overview

10
10
years of professional experience

Work History

Substitute School Bus Driver, Aid, Head Cook, Ect

Klamath - Trinity Schools
Willow Creek And Hoopa, CA
09.2021 - Current
  • Supported individual students who needed additional assistance on assignments or concepts taught in class.
  • Encouraged positive peer interactions among students through appropriate activities and games.
  • Adhered strictly to confidentiality policies when dealing with sensitive information related to student records.
  • Addressed individual student needs and accommodated learning differences.
  • Utilized positive reinforcement to motivate students.
  • Fostered a positive learning environment that promoted mutual respect.
  • Assisted struggling students with classroom assignments with one-on-one tutoring.
  • Supervised students during recess, break times and dismissal periods to prevent injuries and fights.

Sales Associate

Mid-City Motor World
Eureka, California
12.2015 - 07.2020
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Demonstrated product features and benefits for customers' needs.
  • Handled customer complaints in a professional manner.
  • Upsold additional items based on customer interests and needs.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.
  • Conducted product demonstrations to highlight features and benefits.
  • Adapted sales strategies based on customer interactions and feedback to improve results.
  • Greeted customers to determine wants or needs.

District Manager

US Cellular Wireless - New Trend
Fortuna, Eureka, Mckinleyville, California
12.2014 - 12.2015
  • Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
  • Provided ongoing coaching and training for store managers on how to maximize productivity and profits.
  • Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
  • Resolved customer complaints quickly and effectively while maintaining a high level of customer service satisfaction.
  • Ensured that all stores met their monthly targets by providing guidance and support as needed.
  • Reviewed inventory levels at each store in order to ensure adequate stock availability.
  • Cultivated positive rapport with associates and team leadership.
  • Organized promotional events in order to drive sales volume in the district's stores.

Education

Some College (No Degree) - General Education

College of The Redwoods
Eureka, CA

Skills

  • Multitasking
  • Dependable and Responsible
  • Microsoft Word, Excel
  • Flexible and Adaptable
  • Written Communication
  • Excellent Communication
  • Troubleshooting
  • Customer Service
  • Staff hiring
  • Operations Management
  • Training and coaching
  • Meeting planning
  • Contract Negotiations
  • Banking operations
  • Credit and collections
  • Organizational Skills
  • Scheduling

Affiliations

I enjoy music, evenings around the fire pit, Harley rides in the summer, hanging out with my chickens, canning, gardening, going for adventures in our side by side, beading, fishing, rock collecting and camping.

Timeline

Substitute School Bus Driver, Aid, Head Cook, Ect

Klamath - Trinity Schools
09.2021 - Current

Sales Associate

Mid-City Motor World
12.2015 - 07.2020

District Manager

US Cellular Wireless - New Trend
12.2014 - 12.2015

Some College (No Degree) - General Education

College of The Redwoods

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Kimberly Lyons