Vanessa Ruiz
Cypress
Summary
Detail-oriented and analytical college student pursuing a Bachelor’s in Human Resource Development , seeking to leverage education to an entry level HR position. Highly driven with the ability to identify organizational and talent needs, enhance employee experiences, and deliver innovative human resources solutions.
Overview
5
5
years of professional experience
Work History
Bartender/Lead
Levy Restaurants/Toyota Center
06.2013 - 08.2017
- Supervised and led a team of bartenders and barbacks to ensure smooth, efficient service during high-volume shifts.
- Balanced cash drawers and completed end-of-night financial reconciliation, consistently maintaining accurate records and minimizing discrepancies.
- Prepared and closed out nightly sales reports, tips, and deposits in accordance with company policy.
- Enforced all local and state alcohol regulations, safety standards, and company procedures to ensure full compliance.
- Trained and mentored new staff on drink preparation, customer service standards, POS systems, and responsible alcohol service.
- Monitored inventory levels, documented waste, and assisted with ordering to control costs and reduce loss.
- Resolved customer concerns professionally, maintaining a positive guest experience even during peak hours.
- Conducted opening and closing duties, including securing alcohol, cash, and facilities.
Bartender
Blackjacks
06.2012 - 08.2014
- Delivered high-quality beverage service in a fast-paced bar and restaurant environment
- Crafted classic and signature cocktails while maintaining speed, consistency, and presentation standards
- Built loyal guest relationships that increased repeat business and tips
- Managed multitasking demands during peak hours while maintaining accuracy and professionalism
- Supported management with restocking, waste reduction, and cleanliness compliance
- Handled cash, credit, and POS transactions accurately; balanced drawer at end of shift
Education
Bachelor of Science - Humans Resources
University of Houston, College of Technology
Houston, TX05.2027
Skills
- MS Office-Word, Outlook, Access, PowerPoint, Excel Tables, Pivot Tables, Lookup Functions, Logical Functions, SharePoint, MS-DOS (Trueline), TeamMate Plus
ADDITIONAL
Bilingual, Fluent in English and Spanish.
HONORS, AWARDS & AFFILIATIONS
Transfer of Excellence Scholarship from Lonestar College
Deans list Fall 2019, Spring 2020, Fall 2020, Spring 2021
CORE COMPETENCIES
- Bilingual English/Spanish
- Time Management
- Trend Forecasting
- Strategic Mindset
- Auditing Reporting
- Financial Reporting
- Budgetary Control
- Comparative Pricing
- Data Analysis
ADDITIONAL
- Volunteer Houston Food Bank (present)
- Covenant House Texas, Volunteer (2019)
- Heavy community involvement and National Charity League Board Position Holder.
Timeline
Bartender/Lead
Levy Restaurants/Toyota Center
06.2013 - 08.2017
Bartender
Blackjacks
06.2012 - 08.2014
Bachelor of Science - Humans Resources
University of Houston, College of Technology