Vanessa Sanchez
Springfield,MA
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. As well as a hardworking Certified Nursing Assistant that made sure to always get the job done I needed in my assignments and always met patient needs and help them feel they could trust me and cared for. Proficient in using independent decision making skills and sound judgement to positively impact the lives of my patients. Very dedicated worker and a fast learner.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Cashier
Americas Food Basket
10.2018 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Bag groceries
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs, help customers with prices
- Helped customers complete purchases, locate items
- Restocked and organized merchandise in front lanes such as the candy in the front and medicine section
- Answered questions about store policies and addressed customer concerns.
- Assisted customers with returns, refunds and resolving transaction issues.
- Tallied cash drawer at beginning and end of each work shift.
- Handled cash with high accuracy and took care to check bills for fraud.
- Processed refunds and exchanges in accordance with company policy.
- Checked personal identifications during alcohol and tobacco sales.
Certified Nursing Assistant
The Wellington At Springfield
09.2017 - 09.2018
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Administered patients medications for when they needed them
- Transferring patients from rooms to activity room to the dinning room for breakfast, lunch and dinner
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Documented on charts all the care I provided throughout the day
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Followed directions of licensed nurses to administer medications and treatments.
Certified Nursing Assistant
Wingate Healthcare
08.2016 - 08.2017
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Cleaned patient rooms and change bed covers make sure their place looks nice and neat and keeping place fresh
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Documented patient information and care activities in electronic health record.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Transported patient from wheelchair to bed and to activity room to the lobby or even to the bathroom
Cashier
NSA Supermarket
06.2012 - 08.2016
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Performed cash, card and check transactions to complete customer purchases.
- Bagged the groceries for the customers
Education
No Degree - Medical Assisting
Springfield Technical Community College
Springfield, MA08.2018
High School Diploma -
Westover Job Corps
Chicopee, MA08.2015
Skills
- Cleaning and Sanitizing
- Sales Expertise
- Guest Inquiries
- Cash Management
- Staff Training
- Refunds and Exchanges
- Time Management Skills
- Credit and Cash Transactions
- Cash Register Systems
- Product Knowledge
- Money Handling
- Hospitality and Accommodation
- Conflict Resolution
- Customer Relations
- Customer Service Excellence
- Training and Development
- Customer Service
- Bagging and Packaging
- Problem solving
- Teamork
- Active listening
- Multitasking
- Verbal and written communications
- Interpersonal skills
- Decision making
- Computer skills
- Documentation and Reporting
- Organizational skills
- Sales strategy
Certification
Customer Service
CPR/First Aid for Adults, Children and Infants
Languages
Spanish
Native or Bilingual
Timeline
Cashier
Americas Food Basket
10.2018 - Current
Certified Nursing Assistant
The Wellington At Springfield
09.2017 - 09.2018
Certified Nursing Assistant
Wingate Healthcare
08.2016 - 08.2017
Cashier
NSA Supermarket
06.2012 - 08.2016
No Degree - Medical Assisting
Springfield Technical Community College
High School Diploma -
Westover Job Corps
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