Summary
Overview
Work History
Education
Skills
Education Training Certification
Timeline
Generic

Vanessa Santana

Harrison,NY

Summary

To Obtain a position as a Medical Assistant / Clerical Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

11
11
years of professional experience

Work History

Medical Assistant

Centerock Podiatry
West Nyack, NY
01.2019 - 01.2022
  • Setcare activities with client goals, Monitor progress of goals, adjust care needs accordingly, Collect and enter data and notes accurately, Plan and execute care activities in accordance with client's goals and Medicare acuity rating, minimizing and potential issues with billing and reimbursements to the agency, Review assigned caseloads with client care plan, Advocating for clients accordingly to plan, Set client's goal, Assisted clients with daily medication reminders, Assisted clients with follow up appointments/ scheduled appointments, Answered phone calls in professional manners, Filed client's documents

Phlebotomist/Processor/Outreach

Phelps Memorial Hospital
Sleepy Hollow, NY
01.2016 - 01.2018
  • Processor at processing department, Performed regular employer site visits to rehab center, prison, and nursing home, Practiced proper patient identification, especially when working on hospital floors, Decipher the best method for drawing blood depending on the specific patient, Transported all specimen samples to a nearby laboratory, Centrifuge blood samples, depending on if this is allowed in the state you are working in, Always practiced infection control standards when working with patients, Always being friendly, courteous, and sympathetic when it comes to working with all patients, Always was expected to work with large numbers of patients varying in age and health statues, Often supervise lab without assistance, Stockroom clerk, Proficient data order entry, Venipuncture, Coagulate blood tests, Collect specimen from infants to senior citizens, Order lab tests in computer, Label tubes appropriately with initials, patient name, date of birth date and time, Answer calls from patients and doctors, Heel sticks on infants, Hard sticks from infants to senior citizens, File standing orders for patients, Empathic toward patients, Strong customer skills, Maintain a clean work area, Organized patient's prescription order

Phlebotomist

Bioreference
Ossining, NY
01.2013 - 01.2016
  • Obtain Blood samples for medical testing and transfusion through venipuncture or capillary puncture, follow infection control and safety procedures in carrying out daily phlebotomy functions, prepare blood-collecting Equipment, draw blood, and safely store and transport, Possess excellent patient-relations skills -known for having a gentle touch and the ability to alleviate patient's anxieties, Build trust and minimize patients discomfort during phlebotomy procedure, Medical records review, Venipuncture, Coagulate blood tests, Collect specimen from infants to senior citizens, Order lab tests in computer, Label tubes appropriately with initials, patient name, date of birth date and time, Answer calls from patients and doctors, Hard sticks from infants to senior citizens, File standing orders for patients, Empathic toward patients, Strong customer skills, Maintain a clean work area, Organized patient's prescription order

Work Study

Westchester Community College
Valhalla, NY
01.2012 - 01.2013
  • Provide clerical assistance at front desk entrance, File registration documents including applications and physical forms, Assist students with registration and non- credit courses, Organize files in alphabetical forms

Home Health Aid

Edison Home Healthcare
Brooklyn, NY
01.2011 - 01.2012
  • Assisted patient with medication and access vital signs, Accompany patients to doctor appointments, Assist patient with daily activities, Assist patient with bathing, Assist patient with dressing, Assist patient with grooming, Assist patient with ambulation, Assist patient with transferring, Assist patient with toileting, Assist patient with eating

Education

Psychology

Mercy College
New York, NY

Skills

  • Bilingual in English/Spanish
  • Ability to multitask
  • Excellent customer service skills
  • Proficient in Microsoft Word/Excel/PowerPoint
  • HIPAA Compliance
  • Phlebotomy
  • CPR
  • First Aid
  • Vital Sign Monitors
  • EKG Set up and Monitoring

Education Training Certification

  • SUNY Westchester Community College, Liberal Arts Social Science, 05/2018
  • Phlebotomy Training Program Certificate, 03/15/15
  • New York State Infection Control Certification, 02/05/15
  • Phlebotomy Practicum (Clinical), 07/11/15
  • National Phlebotomy Certification, 07/11/15
  • Medical Assistant Certification, 2023

Timeline

Medical Assistant

Centerock Podiatry
01.2019 - 01.2022

Phlebotomist/Processor/Outreach

Phelps Memorial Hospital
01.2016 - 01.2018

Phlebotomist

Bioreference
01.2013 - 01.2016

Work Study

Westchester Community College
01.2012 - 01.2013

Home Health Aid

Edison Home Healthcare
01.2011 - 01.2012

Psychology

Mercy College
Vanessa Santana