Summary
Overview
Work History
Education
Languages
Timeline
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LUZ VANESSA SANTANA

Azle,TX

Summary

Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

Overview

8
8
years of professional experience

Work History

Packind & Delivery

peace love & little Donuts
Naples, FL
03.2022 - 04.2024
  • Frosted and decorated donuts according to customer specifications.
  • Mixed icings, glazes, and other ingredients for use in decorating donuts.
  • Baked fresh donuts daily using recipes provided by management.

Toll Collector

Faneuil
Naples, FL
04.2018 - 10.2020
  • Greeted customers, assessed toll fees and collected payment.
  • Provided customer service to patrons in a courteous and professional manner.
  • Issued change when needed and processed payments with cash, credit cards or EZ-Pass transponders.
  • Operated computerized toll collection systems accurately and efficiently.

Cashier

Dollar Tree Stores
Naples, FL
03.2016 - 12.2017
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.

Education

High School Diploma -

Instituto Cumbres
Puerto Rico
05-1987

Languages

Spanish
Native/ Bilingual

Timeline

Packind & Delivery

peace love & little Donuts
03.2022 - 04.2024

Toll Collector

Faneuil
04.2018 - 10.2020

Cashier

Dollar Tree Stores
03.2016 - 12.2017

High School Diploma -

Instituto Cumbres

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LUZ VANESSA SANTANA