Vanessa Schilling
Fountain Hills,AZ
Summary
Accomplished VP HSE/HR Executive at Directional ONE Services, adept in Organizational Development and fostering high-performance cultures, demonstrated by a 95% retention rate increase. Skilled in Corporate Communications and Human Resources Management, ensuring alignment with corporate goals and enhancing employee engagement. Proven track record in Operations Management, prioritizing staff development and operational efficiency.
Overview
33
33
years of professional experience
Work History
VP HSE/HR Executive
Directional ONE Services
07.2015 - 11.2023
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Cultivated a high-performance culture within the organization by setting clear expectations for employees at all levels, providing regular feedback, and recognizing achievement.
- Collaborated closely with various department heads on strategic planning initiatives to ensure alignment between corporate goals.
- Stimulated employee engagement, loyalty, and commitment to values and culture of company, resulting in 95% retention rate increase.
- Oversaw payroll processing, ensuring accurate payments while adhering to strict deadlines for submission.
Orthopedic Technician
Alberta Health Services
11.2004 - 05.2015
- Prevented complications by closely monitoring patients'' conditions after surgery or injury, reporting any changes or concerns to supervising physician immediately.
- Optimized patient care by maintaining detailed records of treatments, procedures, and progress notes for each individual case.
- Strengthened teamwork and collaboration among clinic staff by actively participating in meetings, sharing knowledge, and providing constructive feedback.
- Assessed patient comfort related to cast and splints and assisted with comfort measures.
- Set up orthopedic fracture tables for casting procedures and applied variety of plaster and fiberglass casting, splints, braces, soft goods and skin and skeletal traction.
- Measured and fit crutches and canes and instructed patients on proper crutch and cane walking.
- Decontaminated all equipment, instruments and supplies and cleaned and stocked carts, rooms and changed linen, as required.
- Prepared and passed instruments, sutures and supplies needed in operative procedure and maintained correct count.
- Elevated patient safety measures by conducting regular equipment inspections for wear or malfunction.
- Improved patient comfort by providing efficient and accurate orthopedic casting and splinting.
- Streamlined inventory management processes for orthopedic supplies, improving overall clinic organization and efficiency.
- Enhanced clinic efficiency by maintaining clean and organized treatment areas for optimal patient care.
- Reduced patient wait time by promptly assisting with the application and removal of casts, braces, and other orthopedic devices.
- Increased patient satisfaction with thorough post-operative care instructions, ensuring proper healing and recovery.
- Participated in continuing education opportunities such as workshops conferences to stay updated on industry advancements.
- Provided compassionate support to patients during difficult times, addressing concerns related to their injuries or treatments in a professional manner.
Medical Assistant
Canadian Armed Forces
07.1990 - 01.2003
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Education
Associate of Applied Science - Nursing
Norquest College
Edmonton. Alberta CanadaAssociate of Applied Science - Orthopedic Nursing Technician
Norquest College
Edmonton, Alberta CanadaAssociate of Applied Science - Medical Assistant
Canadian Armed Forces Medical School
Borden, ON, C AnadaSkills
- Organizational Development
- Operations Management
- Corporate Communications
- Human Resources Management
- Staff Management
- Office Management
- Bookkeeping
Accomplishments
Awarded safety award by our largest Company for no injures or deaths.
Awarded Commemorative Decoration, Canadian Armed Forces
Peacekeeping Medal
NATO Medal for Bosnia
UN Medal for Croatia
Timeline
VP HSE/HR Executive
Directional ONE Services
07.2015 - 11.2023
Orthopedic Technician
Alberta Health Services
11.2004 - 05.2015
Medical Assistant
Canadian Armed Forces
07.1990 - 01.2003
Associate of Applied Science - Nursing
Norquest College
Associate of Applied Science - Orthopedic Nursing Technician
Norquest College
Associate of Applied Science - Medical Assistant
Canadian Armed Forces Medical School
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