Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Vanessa Sills

Tremonton,UT

Summary

Committed and professional Service Advisor with proven ability to effectively manage customer inquiries, provide accurate advice and ensure customer satisfaction. Excellent communication and problem-solving skills for providing customers with best possible service.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Universal Service Rep

America First Credit Union
02.2023 - 07.2024
  • Maintained relationships with members in the branch as well as outbound calling to onboard new members
  • Demonstrated professional sales and negotiation skills to achieve individual and branch goals
  • Resolved members problems and concerns related to consumer loan products and services, and account issues
  • Processed transactions. Monitored deposit amounts and examined documents for endorsement and negotiability
  • Detected and resolved discrepancies promptly
  • Interviewed for new member applications, and processed preliminary documentation on loan requests

Data Entry Clerk

Life Changing Services
01.2021 - 02.2023
  • Efficiently used Google Sheets and other internal software programs to input client data and track progress
  • Organized, sorted, and checked input data against original documents.
  • Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
  • Followed established procedures to enter and process data correctly.

Cashier

Maverik
03.2020 - 12.2022
  • Operated cash register for cash and credit card transactions with excellent accuracy levels.
  • Assisted with upkeep of pumps and building to maintain high standards of cleanliness
  • Helped customers complete purchases, locate items, and join reward programs.

Kindergarten Teacher Aide

Alpine School District
11.2021 - 05.2022
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
  • Collaborated with colleagues to share resources, brainstorm ideas, and problem-solve challenges faced in the classroom environment.
  • Promoted a positive learning environment with the use of collaborative group work and hands-on activities.

Education

Bachelor of Science in Exercise Physiology -

Brigham Young University - Idaho
Rexburg, ID
07.2021

Skills

  • Detail Oriented
  • Self-Motivated
  • Account Management
  • Customer Service
  • Money handling abilities
  • Data Collection
  • Friendly
  • Dependable

Certification

  • Associate Utah Educator License - Physical Education
  • HIPPA Certification

Timeline

Universal Service Rep

America First Credit Union
02.2023 - 07.2024

Kindergarten Teacher Aide

Alpine School District
11.2021 - 05.2022

Data Entry Clerk

Life Changing Services
01.2021 - 02.2023

Cashier

Maverik
03.2020 - 12.2022

Bachelor of Science in Exercise Physiology -

Brigham Young University - Idaho

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Vanessa Sills