Vanessa Silva
Nevada
Summary
Detail-oriented professional with a diverse background as a Medical Assistant and Pharmacy Technician, now pivoting into the legal field. Expert in medical records analysis, medication reconciliation, and HIPPA-compliant documentation. Proven ability to translate complex clinical data into clear summaries, making me uniquely qualified to support personal injury litigation teams through case preparation and medical chronology development.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
HeartPlace
10.2023 - Current
- Assisted with patient intake procedures, ensuring accurate collection of medical history and vital signs.
- Coordinated scheduling of patient appointments, optimizing clinic workflow and resource allocation.
- Maintained electronic health records, ensuring data accuracy and confidentiality in patient information management.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Called and faxed pharmacies to submit prescriptions and refills.
Certified Pharmacy Technician
CVS Pharmacy
01.2010 - 10.2025
- Processed prescription orders accurately and efficiently using pharmacy management software.
- Maintained inventory levels by monitoring stock and coordinating with suppliers for timely replenishment.
- Assisted customers in selecting over-the-counter medications, providing product knowledge and recommendations.
- Trained new pharmacy technicians on procedures, best practices, and customer service standards.
Medical Assistant Supervisor
Dallas Renal Group
03.2020 - 10.2023
- Assisted in patient examinations, ensuring comfort and accurate documentation of medical histories.
- Managed scheduling for patient appointments, optimizing clinic flow and reducing wait times.
- Adhered to safety protocols and maintaining equipment cleanliness.
- Supervised daily operations of medical assistants, ensuring adherence to protocols and efficiency in patient care.
Certified Pharmacy Technician
PharMerica
04.2017 - 03.2021
- Collaborated with pharmacists to resolve prescription discrepancies and enhance workflow efficiency.
- Implemented quality control measures to improve accuracy in medication dispensing processes.
Education
Associate of Science - Radiology
Collin College
McKinney, TXHigh School Diploma -
Plano East Senior High School
Plano06-2008
Skills
- Medical terminology
- HIPAA compliance
- Patient scheduling
- Electronic health records
- Vital sign monitoring
- Patient assessments
- Medical records management
- Inventory and supply management
- Time management
- Problem-solving
- Attention to detail
- Basic life support
- Telephone etiquette
- Customer service
Certification
- CMA - Certified Medical Assistant
- CPhT - Certified Pharmacy Technician
- Basic Life Support Certified
Languages
Spanish
Native or Bilingual
Timeline
Certified Medical Assistant
HeartPlace
10.2023 - Current
Medical Assistant Supervisor
Dallas Renal Group
03.2020 - 10.2023
Certified Pharmacy Technician
PharMerica
04.2017 - 03.2021
Certified Pharmacy Technician
CVS Pharmacy
01.2010 - 10.2025
Associate of Science - Radiology
Collin College
High School Diploma -
Plano East Senior High School