Vanessa Simonet
Maplewood,MN
Summary
Office management professional with track record of optimizing administrative functions and fostering productive work environment. Strong history of working with claims and claimants, while researching and investigating facts.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Office Manager & Producer
Stefani State Farm Agency
01.2013 - Current
- Investigated and analyzed claims to determine validity and accuracy of information submitted.
- Utilized claims management software to track progress and maintain accurate records of all transactions.
- Implemented process improvements that enhanced efficiency in the claims handling workflow.
Project Manager
Merrill Brink
01.2010 - 01.2013
- Coordinated cross-functional teams to align project deliverables with business goals.
- Monitored project progress and adjusted resources to ensure timely completion.
- Developed detailed project documentation to support compliance and communication efforts.
Team Supervisor
Sajan
01.2008 - 01.2010
- Supervised daily operations to ensure efficient workflow and adherence to project timelines.
- Conducted quality assurance checks to maintain high standards in deliverables.
- Led performance evaluations, providing constructive feedback to foster professional development.
- Developed training materials to support onboarding of new staff members effectively.
Education
Bachelors - Advertising with a minor in Speech
St Cloud State University
Skills
- Clear oral/written communication
- Customer relations
- Document management
- Account reconciliation
Certification
MN and WI Insurance producer licenses ~ Casualty, Property, Life/Health
Timeline
Office Manager & Producer
Stefani State Farm Agency
01.2013 - Current
Project Manager
Merrill Brink
01.2010 - 01.2013
Team Supervisor
Sajan
01.2008 - 01.2010
Bachelors - Advertising with a minor in Speech
St Cloud State University
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